Part-Time Retail Sales Associate

Stockton, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $17.00 - $24.00

Work Schedule

Flexible

Benefits

Work Life Balance

Health and Wellness

savings and retirement benefits

insurance programs

Life events

Job Description

Kohl's is a leading retail department store chain known for offering a wide range of quality products including clothing, footwear, home goods, and more at affordable prices. With thousands of locations across the United States, Kohl's serves millions of customers annually and is committed to providing excellent customer experiences by combining value, convenience, and service. The company values integrity, inclusivity, and teamwork, making it a welcoming environment for associates to grow and succeed. Kohl's embraces innovation in retail practices and invests in training and development programs to empower its staff for long-term career growth and success.

This role focuses on delivering outstanding customer service at the point of sale while ensuring operational efficiency throughout the customer transaction process. Associates in this position will play a crucial part in creating a positive and memorable shopping experience by engaging customers, handling transactions quickly and accurately, and supporting team efforts to maintain inventory accuracy and store standards. This is a customer-facing role requiring strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced retail environment. The position is open to individuals aged 16 years or older with flexible availability including days, nights, weekends, and holidays. Experience in retail is not required as training and guidance are provided to support new hires in mastering key job functions and Kohl's brand standards.

Compensation for this role ranges from $17.00 to $24.00 per hour, reflecting a competitive wage for retail associates. Kohl’s also offers comprehensive benefits depending on the associate’s status (full-time or part-time) and work hours. Benefits include work-life balance options such as paid time off, vacation buy programs, and parental leave. Health and wellness benefits cover medical, dental, vision, and disability insurance plans, along with emergency health programs like accident protection and critical illness coverage. Additionally, Kohl’s provides savings and retirement benefits including 401k plans and flexible spending accounts. Life event benefits such as legal assistance and adoption support are also available. Overall, this role offers a rewarding opportunity to build a career in retail with a respected company dedicated to associate wellbeing and development.

Job Requirements

Must be 16 years of age or older
Flexible availability including days, nights, weekends and holidays
Excellent customer service skills
Ability to multi-task with strong attention to detail
Verbal and written communication and interpersonal skills
No retail experience required

Job Qualifications

Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal and written communication and interpersonal skills
No retail experience required
Flexible availability including days, nights, weekends and holidays
Must be 16 years of age or older
Client facing retail or service industry experience preferred

Job Duties

Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
Meet or exceed individual goals such as credit, loyalty
Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
Participate in daily service processes such as register and cash balancing, change orders, replenish supplies
Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
Exercise good judgment and discernment when making decisions
Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Accomplish multiple tasks within established timeframes
Follow company policies, procedures, standards and guidelines
Maintain adherence to company safety policies for the safety of all associates and customers
Receive, understand and proactively respond to direction from supervisors, managers and other company personnel
Other responsibilities as assigned