Part-Time Retail Sales Associate

Kohl's is a well-established retail department store chain known for providing a wide range of merchandise including clothing, footwear, home goods, and beauty products. With stores located in numerous communities, Kohl's strives to offer an exceptional shopping experience by combining quality products with affordable prices. The company places high importance on customer service, teamwork, and maintaining a welcoming and inclusive environment for both customers and employees. As a major player in the retail sector, Kohl's offers a dynamic and supportive workplace with opportunities for growth and development for associates at all levels. The company maintains a culture that values integrity, accountability, and engagement, ensuring that employees can thrive while contributing meaningfully to the organization. Kohl's also offers flexible scheduling to help employees balance their work and personal lives alongside a competitive pay range and attractive benefits package.

In the role of a Customer Service Associate at Kohl's, you will be at the forefront of creating a compelling customer experience. This role involves delivering exceptional customer service at points of sale and throughout customer service interactions while emphasizing operational efficiency and consistent execution. As a Customer Service Associate, you will engage customers warmly, assist with product inquiries, efficiently operate cash registers, and handle various payment methods securely. Speed of service is a key focus, along with maintaining accuracy during transactions and supporting inventory management through proper merchandise handling. This position is essential in upholding Kohl's brand standards by ensuring all service practices are delivered courteously, friendly, and efficiently.

Moreover, you will play a pivotal role in supporting the onboarding and training of new service team members by teaching them essential processes, appropriate use of tools, and adherence to company procedures. The role also includes participating in daily service routines like cash balancing, replenishing supplies, and managing change orders, ensuring smooth operational flow within the store environment. Beyond these tasks, Kohl's emphasizes values such as integrity, teamwork, and excellent judgment in decision-making by associates. You will be expected to multitask efficiently, develop a proactive customer service mindset, and follow company safety policies closely to safeguard both associates and customers. This position offers a starting pay range of $17.00 to $24.00 per hour and provides flexible working hours, including days, nights, weekends, and holidays. It is an excellent opportunity for individuals seeking to develop valuable retail skills or build a career in the customer service domain within a supportive and well-respected retail brand.