Auffenberg Dealer Group logo

Part-time Rental Concierge

Job Overview

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Employment Type

Part-time
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Benefits

competitive pay
flexible schedule
Employee Discounts
supportive work environment
Training and development opportunities

Job Description

Aufenberg Hyundai Service is a reputable automotive dealership dedicated to providing high-quality car maintenance and customer service experiences. As part of the larger Aufenberg automotive family, this dealership focuses on delivering outstanding service to Hyundai owners and drivers, specializing in vehicle repairs, maintenance, and loaner vehicle management. Established with a commitment to customer satisfaction and operational excellence, Aufenberg Hyundai Service has built a strong reputation for reliability and professionalism in the auto service industry. This organization prides itself on creating an inviting and efficient service environment where customers feel valued and supported throughout their vehicle service visits.

Currently, Aufenberg Hyundai Service is seeking a Part-Time Rental Concierge to join their team. This role is pivotal in managing the dealership's service loaner vehicles and ensuring customers receive exceptional support and convenience. The Rental Concierge is responsible for verifying customer eligibility, checking valid driver’s licenses, and ensuring all customers have full coverage insurance before loaning vehicles. This critical position also includes conducting thorough loaner vehicle check-in and check-out procedures with precision and care. Maintaining accurate records and coordinating vehicle availability are essential duties that contribute to the smooth running of the loaner vehicle process.

The ideal candidate for this part-time position will be highly organized, professional, and detail-oriented, with a strong commitment to delivering outstanding customer service. They will have the ability to manage multiple tasks efficiently and maintain clear communication between customers and the dealership service team. This role offers an exciting opportunity to be part of a dynamic service environment where attention to detail and customer satisfaction are paramount. With a focus on creating a seamless customer experience during service visits, the Rental Concierge plays a key role in enhancing customer loyalty and ensuring repeat business for Aufenberg Hyundai Service.

If you are looking for a part-time role that allows you to engage directly with customers, manage important operational tasks, and contribute to a supportive dealership team, this Rental Concierge position could be an excellent fit. Aufenberg Hyundai Service encourages proactive, service-minded individuals to apply and meet the team to learn more about this rewarding opportunity.

Job Requirements

  • High school diploma or equivalent
  • experience in customer-facing roles
  • knowledge of insurance policies
  • attention to detail
  • reliable and punctual
  • excellent interpersonal skills

Job Qualifications

  • High school diploma or equivalent
  • prior customer service experience
  • strong organizational skills
  • excellent communication abilities
  • familiarity with automotive service environment
  • ability to multitask effectively

Job Duties

  • Verifies customer eligibility
  • checks valid driver’s licenses
  • ensures full coverage insurance
  • completes loaner vehicle check-in and check-out procedures
  • maintains accurate records
  • coordinates vehicle availability

Job Criteria

Experience

No experience required


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