Part-Time Receptionist

Allentown, PA, USA|Onsite

Job Overview

Compensation

Hourly

Range $15.00 - $19.75

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

This job opening is at a prestigious private club known for its exceptional food and beverage services and commitment to providing an outstanding member and guest experience. The club prides itself on its warm and welcoming atmosphere, excellence in service, and a vibrant community environment. As part of an esteemed hospitality establishment, the role is essential in maintaining smooth communication and the impeccable operational flow within the club's food and beverage department. The company offers a dynamic work environment, fostering teamwork and professional growth for its employees. The position is a full-time receptionist role reporting directly to the Food & Beverage Manager or the Assistant Food & Beverage Manager. While the salary details are not explicitly stated, the club offers competitive compensation aligned with industry standards. The Receptionist acts as the initial point of contact for members, guests, and job applicants, setting the tone for their experience. The role requires a professional and friendly demeanor, excellent communication skills, and the ability to manage multiple tasks efficiently. Daily duties include answering phones, relaying messages, greeting and assisting members and guests, handling dining and club reservations, and managing correspondences.

In addition to front desk activities, the receptionist manages incoming and outgoing mail, operates office equipment including computers, fax, and copy machines, and assists in updating lobby message boards and flash drives. A thoughtful aspect of the role involves member-family relations responsibilities, such as preparing and sending thank-you letters, get-well cards, birthday cards, and coordinating the sending of flowers, thereby enhancing the personal and caring nature of member relations. Working on special projects assigned by the general manager enhances this role’s scope, providing opportunities for involvement beyond routine tasks. Overall, the receptionist plays a critical part in ensuring operational excellence within the food and beverage department and improving member satisfaction through attentiveness and professionalism. This position is ideal for candidates seeking a rewarding career in hospitality, emphasizing interpersonal skills and administrative proficiency.

Job Requirements

High school diploma or equivalent
prior experience in receptionist or front desk role preferred
proficiency in Microsoft Office
strong communication skills
ability to multitask
customer service orientation
attention to detail
ability to handle confidential information

Job Qualifications

High school diploma or equivalent
prior experience in receptionist or front desk role preferred
strong communication and interpersonal skills
proficiency in Microsoft Office and general office equipment
ability to multitask and prioritize duties efficiently
customer service oriented
attention to detail
ability to handle confidential information with discretion

Job Duties

Answers phones, transfers calls to proper extensions
takes messages for members and staff
takes dining and club reservations
responds to member emails
greets members and guests
greet job applicants filling out job applications
sorts and distributes incoming mail and posts outgoing mail
performs general office work such as word processing and filling and operating copy and fax machines
works on special projects as assigned
performs other duties required by the General Manager
updates lobby message board and flash drive functions
perform member-family relations responsibilities including checking obituaries, preparing, and sending thank-you letters, get-well cards, birthday cards, flowers, etc.