
Job Overview
Compensation
Hourly
Range $13.50 - $14.00
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a leading global off-price retailer and a Fortune 100 company, known for its exciting portfolio of retail brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. With operations spanning four global home offices, numerous distribution centers, and thousands of retail stores, TJX offers a dynamic and inclusive environment where employees can grow, explore new opportunities, and achieve professional success. At TJX Companies, diversity is embraced, collaboration is fostered, and employee development is a top priority, making it a great company to build a rewarding career in retail. The culture encourages honest communication, respect, and integrity, emphasizing a positive work environment and strong team values.
The HomeGoods position at TJX Companies is geared towards individuals passionate about delivering exceptional customer experiences. This role is essential in ensuring that customers leave the store highly satisfied by providing friendly, knowledgeable, and efficient service. The employee will play a critical role in maintaining the store environment by keeping it clean, organized, and adhering to all company standards related to merchandising, loss prevention, and operational procedures. The role may also require flexibility by cross-training in multiple areas within the store, offering support where business needs demand. The starting pay range for this position is $13.50 to $14.00 per hour, with final salary determined by skills, qualifications, and experience.
As a HomeGoods associate, you will model established customer service best practices, creating a warm and welcoming shopping experience aligned with the company’s retail philosophy. You will manage transactions efficiently and promote credit and loyalty programs to enhance customer engagement. Part of your daily duties will include merchandise preparation and placement to meet company standards and store aesthetics. Participation in store recovery throughout the day ensures the sales floor remains tidy and appealing. You will also take part in safety initiatives aimed at maintaining a secure shopping and working environment. TJX values proactive contributions by encouraging associates to provide and receive constructive feedback in support of continual improvement and team collaboration.
This role is ideal for those who thrive in a fast-paced retail setting, enjoy interacting with diverse customers, and can handle multiple responsibilities effectively. The ability to adapt quickly to changes, work well with supervisors and fellow associates, and respond appropriately to unexpected situations is highly valued. Physical capability to lift heavy objects, with or without reasonable accommodation, is necessary for day-to-day tasks. Retail experience is preferred but not mandatory, as training and ongoing development opportunities are provided to all team members.
In addition to a vibrant team atmosphere, the HomeGoods role at TJX Companies includes numerous benefits designed to support employees’ overall well-being and work-life balance. These benefits range from associate discounts and employee assistance programs to various insurance options and paid leave policies. Adhering to federal, state, and local laws, TJX Companies is committed to equal opportunity employment and providing accommodations for individuals with disabilities. The company also encourages applicants with arrest or conviction records to apply, emphasizing fairness and inclusivity in hiring practices. This position is located at 9900 Brook Rd, USA HomeGoods Store 1125 Glen Allen VA, providing a solid foundation for building a career within a respected and growing retail enterprise.
The HomeGoods position at TJX Companies is geared towards individuals passionate about delivering exceptional customer experiences. This role is essential in ensuring that customers leave the store highly satisfied by providing friendly, knowledgeable, and efficient service. The employee will play a critical role in maintaining the store environment by keeping it clean, organized, and adhering to all company standards related to merchandising, loss prevention, and operational procedures. The role may also require flexibility by cross-training in multiple areas within the store, offering support where business needs demand. The starting pay range for this position is $13.50 to $14.00 per hour, with final salary determined by skills, qualifications, and experience.
As a HomeGoods associate, you will model established customer service best practices, creating a warm and welcoming shopping experience aligned with the company’s retail philosophy. You will manage transactions efficiently and promote credit and loyalty programs to enhance customer engagement. Part of your daily duties will include merchandise preparation and placement to meet company standards and store aesthetics. Participation in store recovery throughout the day ensures the sales floor remains tidy and appealing. You will also take part in safety initiatives aimed at maintaining a secure shopping and working environment. TJX values proactive contributions by encouraging associates to provide and receive constructive feedback in support of continual improvement and team collaboration.
This role is ideal for those who thrive in a fast-paced retail setting, enjoy interacting with diverse customers, and can handle multiple responsibilities effectively. The ability to adapt quickly to changes, work well with supervisors and fellow associates, and respond appropriately to unexpected situations is highly valued. Physical capability to lift heavy objects, with or without reasonable accommodation, is necessary for day-to-day tasks. Retail experience is preferred but not mandatory, as training and ongoing development opportunities are provided to all team members.
In addition to a vibrant team atmosphere, the HomeGoods role at TJX Companies includes numerous benefits designed to support employees’ overall well-being and work-life balance. These benefits range from associate discounts and employee assistance programs to various insurance options and paid leave policies. Adhering to federal, state, and local laws, TJX Companies is committed to equal opportunity employment and providing accommodations for individuals with disabilities. The company also encourages applicants with arrest or conviction records to apply, emphasizing fairness and inclusivity in hiring practices. This position is located at 9900 Brook Rd, USA HomeGoods Store 1125 Glen Allen VA, providing a solid foundation for building a career within a respected and growing retail enterprise.
Job Requirements
- high school diploma or equivalent preferred
- able to work a flexible schedule to support business needs
- excellent customer service skills
- strong communication and organizational skills
- capable of multi-tasking
- able to respond to changes and unexpected situations
- capable of lifting heavy objects with or without reasonable accommodation
- able to work effectively with peers and supervisors
Job Qualifications
- excellent customer service skills
- strong communication and organizational skills with attention to detail
- capable of multi-tasking
- able to respond appropriately to changes in direction or unexpected situations
- capable of lifting heavy objects with or without reasonable accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Duties
- role models established customer experience practices with internal and external customers
- supports and embodies a positive store culture through honesty, integrity, and respect
- accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- promotes credit and loyalty programs
- maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- accurately processes and prepares merchandise for the sales floor following company procedures and standards
- initiates and participates in store recovery as needed throughout the day
- maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- provides and accepts recognition and constructive feedback
- adheres to all labor laws, policies, and procedures
- supports and participates in store shrink reduction goals and programs
- participates in safety awareness and maintains a safe environment
- other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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