Job Overview
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Day Shifts
Benefits
Team member swim days
Daily use of hotel fitness center
discounted hotel stays
Discounted meals at Batley’s Grill and Bar
Holiday pay
Aflac Supplemental Insurance
Paid Time Off
401k retirement account
Job Description
Best Western Premier Bridgewood Resort Hotel & Conference Center is a distinguished hospitality leader located in Neenah, WI, known for its commitment to exceptional service, superior quality dining, and strong community involvement. As a locally owned and operated hotel, the Best Western Premier Bridgewood Resort Hotel takes pride in fostering a dynamic and growth-oriented work culture that promotes both personal and professional growth among its employees. This hotel is an integral part of the Fox Cities area, attracting guests through its inviting atmosphere, state-of-the-art conference facilities, and an attentive staff dedicated to creating memorable experiences. The hotel’s dedication to quality and its supportive environment make it a highly desirable place to work for those who value teamwork and excellence in hospitality.
The role of Night Auditor at the Best Western Premier Bridgewood Resort Hotel is a pivotal position that combines customer service responsibilities with essential financial auditing tasks during the overnight shift. The Night Auditor serves as the first point of contact for guests during the late hours, managing a variety of responsibilities such as answering phone calls, checking guests in and out, and resolving guest issues efficiently and professionally. Additionally, this role is critical for balancing and reconciling all daily financial transactions, including both hotel room revenues and food and beverage sales, ensuring the accuracy and integrity of the hotel’s financial records.
The Night Auditor is responsible for preparing comprehensive audit reports, verifying wake-up call requests, and setting up the front office for the morning shift. Acting as the Manager on Duty during nighttime hours, the individual in this role must demonstrate strong leadership capabilities and problem-solving skills to maintain smooth operations and provide excellent guest service when many other staff members are unavailable. The position demands a high degree of organizational ability and attention to detail, along with proficiency in using hotel management software and financial systems.
This position operates on the overnight shift, specifically Friday and Saturday nights from 11 PM to 7 AM. It offers a unique opportunity for professionals who thrive in a quieter, yet highly responsible and autonomous working environment. The hotel emphasizes a supportive culture, offering various benefits and perks to ensure team member satisfaction and well-being, including access to recreational facilities and discounted services.
Joining Best Western Premier Bridgewood Resort Hotel means becoming part of a dedicated team that values respect, integrity, and a passion for hospitality. Team members benefit from numerous incentives such as use of the hotel’s pools and fitness center, discounts on hotel stays and meals, holiday pay, supplemental insurance options, paid time off, and a 401K retirement plan with potential company matching. This comprehensive benefits package alongside the rewarding and varied nature of the Night Auditor position makes this an excellent career opportunity for motivated individuals seeking to grow within the hospitality industry.
The role of Night Auditor at the Best Western Premier Bridgewood Resort Hotel is a pivotal position that combines customer service responsibilities with essential financial auditing tasks during the overnight shift. The Night Auditor serves as the first point of contact for guests during the late hours, managing a variety of responsibilities such as answering phone calls, checking guests in and out, and resolving guest issues efficiently and professionally. Additionally, this role is critical for balancing and reconciling all daily financial transactions, including both hotel room revenues and food and beverage sales, ensuring the accuracy and integrity of the hotel’s financial records.
The Night Auditor is responsible for preparing comprehensive audit reports, verifying wake-up call requests, and setting up the front office for the morning shift. Acting as the Manager on Duty during nighttime hours, the individual in this role must demonstrate strong leadership capabilities and problem-solving skills to maintain smooth operations and provide excellent guest service when many other staff members are unavailable. The position demands a high degree of organizational ability and attention to detail, along with proficiency in using hotel management software and financial systems.
This position operates on the overnight shift, specifically Friday and Saturday nights from 11 PM to 7 AM. It offers a unique opportunity for professionals who thrive in a quieter, yet highly responsible and autonomous working environment. The hotel emphasizes a supportive culture, offering various benefits and perks to ensure team member satisfaction and well-being, including access to recreational facilities and discounted services.
Joining Best Western Premier Bridgewood Resort Hotel means becoming part of a dedicated team that values respect, integrity, and a passion for hospitality. Team members benefit from numerous incentives such as use of the hotel’s pools and fitness center, discounts on hotel stays and meals, holiday pay, supplemental insurance options, paid time off, and a 401K retirement plan with potential company matching. This comprehensive benefits package alongside the rewarding and varied nature of the Night Auditor position makes this an excellent career opportunity for motivated individuals seeking to grow within the hospitality industry.
Job Requirements
- High school diploma or equivalent
- minimum of 2 years previous hotel night audit experience preferred
- able to perform prolonged standing
- capable of light lifting
- good hand dexterity
- able to move around the front desk area
- clear visual acuity
- able to work a flexible schedule including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent, college degree strongly preferred
- minimum of 2 years of previous hotel night audit experience preferred
- understand and use math concepts in order to design a financial or economic system
- work math problems quickly and accurately
- understand and use computers and related equipment
- speak and write clearly to report financial information
- excellent communication skills verbal and written
- ability to work a flexible schedule including nights, weekends, and holidays
- ability to assist in all front office and reservation operations, maintain organization, and manage guest concerns
Job Duties
- Performs all audit procedures as set forth by the hotel and company on a nightly basis
- performs all required audit reports
- verifies the status of all wake-up call requests and ensures they are properly handled
- balances all cash receipts and work performed during the audit shift and makes deposits of cash
- prepares the front office for the morning shift and resets day’s business
- acts as a guest services agent during the night time hours
- acts as the manager on duty during night time hours
Job Criteria
Experience
No experience required
Job Location
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