Part Time Front Desk (2nd shift/ Fri & Sat/ WPB)

FS Residential is a renowned property management company specializing in residential communities across the United States, including important locations such as West Palm Beach, Florida. Established with a commitment to enhancing the quality of life for residents, FS Residential manages a diverse portfolio of rental communities, delivering superior management services that encompass resident satisfaction, property maintenance, and community engagement. The company's emphasis on professionalism, innovation, and customer care has positioned it as a trusted leader in the residential property management industry. With a culture centered on teamwork, respect, and growth, FS Residential offers its employees a rewarding environment with opportunities for career advancement, comprehensive benefits, and a fulfilling work-life balance.

The Front Desk Associate role at FS Residential in West Palm Beach, FL, is a vital position dedicated to creating a welcoming and secure environment for residents, guests, and service providers. This part-time opportunity is scheduled for Fridays and Saturdays from 3 PM to 11 PM, offering pay between $17 and $18 per hour. As a Front Desk Associate, you will operate independently with minimal supervision, demonstrating exceptional communication, telephone etiquette, and customer service skills. Attention to detail and the ability to multitask effectively are essential in this role. Your primary duties will include greeting residents and guests, checking in and out visitors and service providers, and managing access control and emergency response procedures efficiently.

This position also involves monitoring and operating electronic security control systems and maintaining accurate daily logs, records, and forms to ensure safety and security throughout the property. You will be the first point of contact for residents and guests, responsible for resolving complaints or issues in a timely and professional manner. Additionally, you will be expected to respond promptly to emergency situations, following established safety protocols. The role may include other tasks as assigned by the onsite property manager, reinforcing your contribution to the overall management and safety of the community.

FS Residential values a candidate who is proactive, dependable, and committed to providing unparalleled customer service. The ideal candidate will meet the physical demands of the job, including the ability to lift between 30 to 50 pounds, stand or sit for extended periods, and navigate the property swiftly when needed. Familiarity with computer systems and software related to property management is preferred, along with a background in business or hospitality. Fluency in multiple languages is considered an advantage, supporting a diverse community of residents. Moreover, this role demands flexibility to work extended hours or weekends based on project requirements.

As a full-time exempt associate, the Front Desk Associate will have access to a comprehensive benefits package that includes multiple medical plans, dental and vision coverage, paid time off, holidays, and a 401(k) plan with company match. Occasional travel for training and company events may also be required, emphasizing the company's investment in employee development. Overall, this front-facing role offers an exciting chance to be at the heart of a thriving residential community while advancing your professional hospitality and property management skills at FS Residential.