Part-Time Event Coordinator & Guest Experience

The County of El Paso is a reputable governmental entity dedicated to providing outstanding public services to its community. Known for its commitment to excellence and efficient operation, the County plays a significant role in managing local recreational facilities and events. Its focus is on enhancing public experiences and ensuring smooth and safe operations across various public venues. As part of its workforce, the County employees are integral to upholding these high standards, with many positions offering part-time opportunities alongside comprehensive County benefits. The organization values dedication, teamwork, and a customer-oriented approach in all its staff members, echoing its community-focused mission throughout all departments and service areas.

The role being offered is for a part-time Recreation Specialist within the County of El Paso. This important position works under general direction to assist in the coordination of activities and facilities, primarily focusing on the successful scheduling, setup, and teardown of events. The Recreation Specialist will engage with clients and the public to ensure that events are equipped with the correct furniture, equipment, and amenities as requested. They play an essential role in providing excellent customer service, handling difficult situations diplomatically, and supporting clients throughout their event to ensure client satisfaction. This role includes performing day-to-day cashiering duties, answering customer inquiries about procedures and policies, and maintaining clean and orderly facilities.

A key aspect of the position involves the setup and maintenance of event equipment, including audiovisual components, tables, chairs, lighting, and other fixtures that contribute to events' success. The specialist must be vigilant in inspecting and maintaining all equipment to comply with safety and quality standards, ensuring continuous service delivery. Additionally, the candidate will be responsible for managing public order during events, assisting with signage and safety alerts, and facilitating communication between clients, vendors, and County managers.

Qualifications for this role include a high school diploma or equivalent, with preference for those who have completed customer service courses or possess at least one year of experience in event scheduling and setup, as well as cashiering or similar office roles. Knowledge or experience related to special events operations, event logistics, public engagement, and on-site support is highly desirable. The role requires a valid driver's license approved by the County and the possession or acquisition of a personal smart device to access County systems.

Candidates should demonstrate a thorough understanding of County personnel policies, office and inventory operations, customer service principles, and effective communication skills. They must be detail-oriented, capable of working independently and as part of a team, and able to manage multiple tasks efficiently under pressure. Bilingual skills in English and Spanish are preferred but not mandatory. The role involves a significant public interaction component, requiring tact, diplomacy, the ability to handle unruly individuals, and a dedication to maintaining safe and welcoming environments for all patrons.

The Recreation Specialist will also participate in ongoing training and meetings, contributing to a high-quality work culture that prioritizes leadership development, safety, and customer service excellence. The position requires flexibility as it may involve weekend and holiday work, travel to different County locations, and responsibilities during emergencies as a designated Disaster Service Worker. Overall, this opportunity is ideal for those seeking a fulfilling part-time role within a supportive government organization that values community impact and professional growth.