Part-time Day Concierge (Saturday & Sunday, 7AM - 3PM)

Dweck Properties is a reputable property management company dedicated to fostering vibrant and connected communities through exceptional customer service and innovative management practices. Known for its commitment to both residents and employees, Dweck Properties operates with a focus on cultivating a positive living environment and empowering its team members to grow professionally. As a well-established company in the property management sector, Dweck takes pride in its dynamic culture, prioritizing community, teamwork, and personal development for all its employees. The company offers an inviting workplace culture that balances professionalism with a supportive and engaging atmosphere, helping employees thrive while contributing meaningfully to the residents' quality of life.

The role of Day Concierge at Dweck Properties is a vital and engaging position that serves as the frontline point of contact for residents, guests, and visitors. This position is not a typical desk job; it requires a highly active and personable individual who excels in managing multiple responsibilities simultaneously. As the Day Concierge, you will be the first face people see when they enter the building and the first voice they hear over the phone. This role typically experiences the highest traffic volume during the day shift, making it fast-paced and varied.

In this role, you will greet residents and guests, including their furry family members, ensuring that each interaction is warm and helpful. You will manage a multitude of tasks such as answering incoming calls, assisting with resident requests like restaurant reservations or guest parking arrangements, logging and distributing packages, and even dropping off packages directly to residents’ doors when requested. You also play an essential role in community safety and emergency response by assisting residents locked out of their apartments or addressing noise complaints and other concerns.

One of the key aspects of the Day Concierge position is coordinating with the maintenance team to address service requests within 24 hours and following up with residents to ensure their satisfaction. Additionally, you will plan and facilitate resident social events that foster a sense of community and engagement among residents and staff, contributing to a friendly and connected neighborhood atmosphere.

This role is an excellent opportunity for candidates interested in property management and customer service, providing a chance to develop administrative skills and interact with the community daily. The position offers great pay, including commissions, and unique benefits such as a company-matched 401k, paid time off, career development training, and opportunities to participate in fun team-building events. Orientation is conducted fully paid, providing insight into company culture and values, further supporting your career growth within the company.