
Job Overview
Compensation
Hourly
Range $18.00 - $21.00
Benefits
competitive salary with bonus potential
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Life insurance
Paid Time Off
Housing discount
Commuter Benefits
Free parking
EV charging
Parental leave program
Career development opportunities
Professional Development Funds
friendly work environment
Job Description
Comstock is a prominent property management company known for its commitment to providing exceptional living experiences within its residential communities. Focused on maintaining high standards of service and hospitality, Comstock fosters an environment where residents feel valued, secure, and appreciated. The company specializes in managing upscale residential properties, ensuring that safety, convenience, and community engagement are top priorities. Working at Comstock means being part of a dynamic team that promotes professionalism, growth, and innovation while maintaining a friendly and collaborative atmosphere.
This role as a concierge at Comstock is designed for individuals who embody hospitality excellence and thrive in customer-facing environments. The concierge serves as the vital first point of contact for residents, guests, and prospective tenants, acting as the trusted ambassador of the community. It is a position that goes beyond traditional responsibilities by focusing on creating memorable experiences and personalized assistance. This includes warmly greeting visitors, handling inquiries, managing access to the building, and coordinating various resident needs with precision and care. The role demands strong interpersonal skills, flexibility to work weekends and holidays, and the ability to handle multiple tasks with a high level of attention to detail. Additionally, the concierge will conduct daily building walks to identify maintenance needs, maintain a tidy reception environment, and facilitate smooth communication within the property. Comstock offers a competitive salary range of $18 to $21 USD per hour in Maryland, along with bonus potential and a generous benefits package. The position places an emphasis on integrity, accountability, customer focus, and continuous personal and professional development. This opportunity is ideal for candidates who are energetic, self-motivated, and passionate about delivering outstanding customer service in a vibrant community setting.
This role as a concierge at Comstock is designed for individuals who embody hospitality excellence and thrive in customer-facing environments. The concierge serves as the vital first point of contact for residents, guests, and prospective tenants, acting as the trusted ambassador of the community. It is a position that goes beyond traditional responsibilities by focusing on creating memorable experiences and personalized assistance. This includes warmly greeting visitors, handling inquiries, managing access to the building, and coordinating various resident needs with precision and care. The role demands strong interpersonal skills, flexibility to work weekends and holidays, and the ability to handle multiple tasks with a high level of attention to detail. Additionally, the concierge will conduct daily building walks to identify maintenance needs, maintain a tidy reception environment, and facilitate smooth communication within the property. Comstock offers a competitive salary range of $18 to $21 USD per hour in Maryland, along with bonus potential and a generous benefits package. The position places an emphasis on integrity, accountability, customer focus, and continuous personal and professional development. This opportunity is ideal for candidates who are energetic, self-motivated, and passionate about delivering outstanding customer service in a vibrant community setting.
Job Requirements
- High School Diploma or equivalent
- Minimum 1 year of concierge or high-end customer service experience preferred
- Ability to work weekends
- Ability to work holidays
- Proficiency in Microsoft Office applications
- Strong communication skills
- Reliable and trustworthy
- Ability to multitask and prioritize
- Self-motivated and energetic
- Positive attitude
- Ability to work independently and in a team
- Flexibility to pick up additional shifts as needed
Job Qualifications
- High School Diploma or equivalent (GED)
- Strong customer service background
- 1 year of concierge or high-end customer service experience preferred
- Ability to work weekends
- Ability to work holidays
- Proficient in Microsoft Office, particularly Outlook, Word, and Excel
- Outgoing personality with ability to relate to a diverse group of people
- Self-motivated and high energy
- Strong problem-solving skills
- Strong sense of urgency
- Highly credible and trustworthy
- Operates with a high degree of integrity
- Holds oneself and others accountable
- Strives for a high level of excellence
- Positive, can-do attitude
- Customer-focused and results-oriented
- Willingness to continuously learn and develop
- Exceptional oral and written communication skills
- Ability to work well in a team and establish good working relationships
- Ability to multitask and prioritize with strong attention to detail
- Self-directed and able to work independently with minimal supervision
Job Duties
- Provide Class "A" customer service by building rapport with tenants and going above and beyond whenever possible
- Meet and greet all visitors such as tenants, guests, and prospects
- Ensure reception area is tidy and presentable with all necessary stationery and materials
- Respond to tenant questions and complaints in a timely manner
- Ensure that only authorized individuals enter the building
- Manage incoming phone calls and direct them appropriately
- Coordinate reservation for amenity space, loading elevators, and loading dock
- Complete daily building walks looking for maintenance items, reorganizing furniture/décor, and cleaning up whenever needed
- Work scheduled shifts
- Perform other duties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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