Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Quarterly bonus
flexible schedule
inclusive workplace
Professional development opportunities
Safe and drug-free workplace
Job Description
Village Green is a renowned property management company specializing in managing award-winning apartment communities. With a commitment to delivering exceptional residential experiences, Village Green prides itself on fostering vibrant, welcoming communities where residents can thrive. Offering a wide range of apartments that combine comfort, convenience, and a touch of luxury, Village Green’s properties are designed to meet diverse lifestyle needs. The company is dedicated to maintaining high standards of customer service, innovation in residential living, and community engagement. Recognized for its outstanding service and innovative community programs, Village Green provides residents with a supportive living environment that emphasizes quality, safety, and convenience.
We are currently seeking enthusiastic individuals to join our Concierge team at Village Green. This role is pivotal as concierges serve as the first point of contact at our apartment communities. The Concierge acts as both a hospitality ambassador and a sales consultant, creating lasting impressions on residents, visitors, prospects, and vendors alike. This position is ideal for those who possess persuasive sales and marketing skills combined with excellent communication and negotiating abilities. As part of the role, you will assist with resident requests, provide information, and help facilitate apartment rentals during times when the leasing office is closed or additional support is needed.
The Concierge position provides a unique opportunity to directly impact resident satisfaction by ensuring smooth lobby operations, managing visitor check-in, handling package deliveries, and coordinating resident services such as amenity reservations and maintenance follow-ups. You will assist in scheduling tours, maintaining guest logs, and supporting community engagement initiatives by helping organize events and communication efforts like distributing newsletters and reminders.
This role offers a competitive hourly pay of $18 plus a quarterly bonus, and requires working shifts from 4 pm to 12 am on Saturdays, Sundays, and holidays. As a key ambassador of Village Green, you will be responsible for upholding the community’s standards of hospitality, professionalism, and customer service excellence. You will be expected to use good judgment when assisting residents and guests, resolve minor issues in a friendly manner, and communicate effectively with both residents and the management team.
By joining Village Green as a Concierge, you become part of a team that values inclusivity and diversity, making the workplace welcoming for all employees. Village Green ensures a safe and drug-free work environment with required background checks and pre-employment drug testing as part of the hiring process. We also comply with federal employment eligibility verification processes through E-Verify. If you are team-oriented, flexible with scheduling, and eager to contribute toward building outstanding community living experiences, this role presents an exciting path within the dynamic field of property management and hospitality.
We are currently seeking enthusiastic individuals to join our Concierge team at Village Green. This role is pivotal as concierges serve as the first point of contact at our apartment communities. The Concierge acts as both a hospitality ambassador and a sales consultant, creating lasting impressions on residents, visitors, prospects, and vendors alike. This position is ideal for those who possess persuasive sales and marketing skills combined with excellent communication and negotiating abilities. As part of the role, you will assist with resident requests, provide information, and help facilitate apartment rentals during times when the leasing office is closed or additional support is needed.
The Concierge position provides a unique opportunity to directly impact resident satisfaction by ensuring smooth lobby operations, managing visitor check-in, handling package deliveries, and coordinating resident services such as amenity reservations and maintenance follow-ups. You will assist in scheduling tours, maintaining guest logs, and supporting community engagement initiatives by helping organize events and communication efforts like distributing newsletters and reminders.
This role offers a competitive hourly pay of $18 plus a quarterly bonus, and requires working shifts from 4 pm to 12 am on Saturdays, Sundays, and holidays. As a key ambassador of Village Green, you will be responsible for upholding the community’s standards of hospitality, professionalism, and customer service excellence. You will be expected to use good judgment when assisting residents and guests, resolve minor issues in a friendly manner, and communicate effectively with both residents and the management team.
By joining Village Green as a Concierge, you become part of a team that values inclusivity and diversity, making the workplace welcoming for all employees. Village Green ensures a safe and drug-free work environment with required background checks and pre-employment drug testing as part of the hiring process. We also comply with federal employment eligibility verification processes through E-Verify. If you are team-oriented, flexible with scheduling, and eager to contribute toward building outstanding community living experiences, this role presents an exciting path within the dynamic field of property management and hospitality.
Job Requirements
- Hs diploma or GED required
- Ability to apply good common sense when assisting residents and their guests
- Must have the availability to work a flexible schedule any day of the week
- Ability to resolve minor problems while maintaining a friendly and professional manner
- Ability to communicate effectively
- Must be team oriented
Job Qualifications
- High school diploma or GED
- Excellent communication and negotiation skills
- Persuasive sales and marketing ability
- Customer service oriented
- Ability to work a flexible schedule including weekends and holidays
- Team-oriented mindset
- Ability to apply good common sense and resolve minor problems
- Experience in hospitality or customer service preferred
Job Duties
- Greet residents, guests, and prospects warmly and professionally
- Manage lobby/front desk operations, including package handling, visitor check-in, and access control
- Coordinate resident services such as amenity reservations and maintenance follow-ups
- Monitor and maintain cleanliness and organization of lobby and shared spaces
- Assist with scheduling tours and managing the guest log
- Provide prompt, courteous assistance with resident inquiries or concerns
- Follow up on maintenance requests to ensure resident satisfaction
- Support communication efforts such as event reminders, notices, and newsletters
- Help coordinate community events and engagement initiatives
- Follow up with prospects after tours or inquiries to maintain engagement
- Assist in preparing tour materials and keeping marketing collateral stocked
- Update prospect traffic logs and CRM system as needed
- Share general information about apartment availability, pricing, and amenities (referring detailed questions to leasing staff)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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