Part Time Casual Server

Marriott International is a globally renowned hospitality company known for its extensive portfolio of hotel and lodging brands. Among these brands, Gaylord Hotels stands out as a leader in providing exceptional meeting, event, and guest experiences through its unique environments, services, and programming. Gaylord Hotels are embedded within the Marriott International family, which is committed to delivering exemplary hospitality and fostering inclusive, diverse workplace cultures. With a rich history of innovation and a dedication to quality service, Marriott International has cultivated a culture where associates, known as STARs, are empowered to deliver thoughtful, big-hearted service to every guest. The company offers its employees opportunities for growth, development, and a sense of belonging to a global network of hospitality professionals. Employment at Marriott International emphasizes creating a safe and professional workplace environment that values diversity and inclusivity, allowing employees of various backgrounds to thrive and contribute their unique perspectives. The company supports non-discrimination and actively considers qualified applicants with diverse backgrounds and experiences in accordance with applicable laws.

The role of a Guest Service Expert at Gaylord Hotels is integral to the hotel’s mission of delivering outstanding guest experiences. This position involves far more than simply serving food and drinks; it is about creating memorable and unique interactions that complement the culinary offerings. Guest Service Experts play a pivotal role in the dining experience, ensuring that guests feel valued from the moment they arrive until their departure. The role requires versatility — from setting tables and managing communications between guests and the kitchen team to serving guests and maintaining cleanliness in work areas. Guest Service Experts must be proactive and attentive, taking initiative to enhance guest interactions and contribute positively to the overall atmosphere.

Working as a Guest Service Expert demands physical stamina and a hands-on approach. Employees must be comfortable standing, sitting, or walking for extended periods and navigating varied floor surfaces. The job also requires the physical ability to handle objects weighing up to 25 pounds independently and up to 50 pounds with assistance, as well as the capability to bend, twist, pull, and stoop as necessary. Adhering to company policies, maintaining professional appearance and communication, and upholding quality standards across all duties are essential aspects of this role. Although the position is designed for individuals with less than one year of related work experience and does not require supervisory duties or specific certifications, it offers a valuable entry point into the hospitality industry and the opportunity to grow within Marriott International’s expansive portfolio. Guest Service Experts at Gaylord Hotels help create an environment where every guest’s visit is not only pleasant but truly extraordinary, embodying the brand’s commitment to excellence and care.