Job Overview
Employment Type
Part-time
Benefits
Group benefit plans
Job Description
Harris Teeter is a well-established supermarket chain known for its commitment to high-quality customer service, a wide selection of fresh products, and a friendly shopping environment. Operating primarily in the southeastern United States, Harris Teeter has built its reputation on offering customers an enjoyable and efficient grocery shopping experience. The company prides itself on maintaining strong community ties and providing employees with comprehensive training and development opportunities. This part-time role offers a chance to join a respected company recognized for its dedication to both customers and employees, with the added benefit of eligibility for group benefit plans after meeting waiting periods, positioning it as an excellent opportunity for those seeking flexible, customer-focused work within a supportive environment.
The role in question is focused on delivering exceptional customer care by ensuring each visitor's needs are met and exceeded. As a customer service associate primarily responsible for assisting shoppers during their visits, the employee's key duties involve adhering to correct bagging procedures, offering carryout and parcel pickup services, loading customers' vehicles with their purchases, and returning shopping carts to the store. This position requires excellent communication and interpersonal skills to interact effectively with customers and team members. The job demands physical stamina and the ability to perform various physical tasks such as standing for extended periods, lifting up to 40 pounds, and moving merchandise efficiently. Individuals in this role must be comfortable working in environments with varying conditions, including exposure to weather elements and the occasional presence of airborne particles or chemical fumes.
Success in this role hinges on attention to detail, adherence to safety and training protocols, and a commitment to team collaboration to enhance customer satisfaction and sales. Additionally, employees will undergo comprehensive training covering new hire orientation, customer service networks, safety protocols, bagging techniques, and product knowledge. This role is suitable for individuals aged 16 years or older who are eager to participate in continuous learning and contribute positively to Harris Teeter's customer-centric culture. Altogether, this position offers part-time employment with a focus on delivering superior service, aiding customers throughout their shopping experience, and supporting store operations in a dynamic retail environment.
The role in question is focused on delivering exceptional customer care by ensuring each visitor's needs are met and exceeded. As a customer service associate primarily responsible for assisting shoppers during their visits, the employee's key duties involve adhering to correct bagging procedures, offering carryout and parcel pickup services, loading customers' vehicles with their purchases, and returning shopping carts to the store. This position requires excellent communication and interpersonal skills to interact effectively with customers and team members. The job demands physical stamina and the ability to perform various physical tasks such as standing for extended periods, lifting up to 40 pounds, and moving merchandise efficiently. Individuals in this role must be comfortable working in environments with varying conditions, including exposure to weather elements and the occasional presence of airborne particles or chemical fumes.
Success in this role hinges on attention to detail, adherence to safety and training protocols, and a commitment to team collaboration to enhance customer satisfaction and sales. Additionally, employees will undergo comprehensive training covering new hire orientation, customer service networks, safety protocols, bagging techniques, and product knowledge. This role is suitable for individuals aged 16 years or older who are eager to participate in continuous learning and contribute positively to Harris Teeter's customer-centric culture. Altogether, this position offers part-time employment with a focus on delivering superior service, aiding customers throughout their shopping experience, and supporting store operations in a dynamic retail environment.
Job Requirements
- Must be at least 16 years of age
- ability to stand and walk for extended periods
- ability to lift and move up to 40 pounds regularly
- ability to climb, balance, stoop, kneel, or crouch occasionally
- ability to reach from 6 to 72 inches
- completion of company training including new hire orientation, customer service network, safety, bagger technical skills, and product knowledge
- ability to comply with physical demands including close vision and depth perception
- ability to work in environments occasionally exposed to wet or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and extreme cold
Job Qualifications
- Excellent communication and interpersonal skills
- ability to read and comprehend simple instructions in English
- ability to write simple correspondence in English
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract two digit numbers
- willingness to participate in and successfully complete required training
- ability to deal with problems involving a few concrete variables in standardized situations
Job Duties
- Take excellent care of customers by satisfying each customer's needs
- exceed customer expectations during every shopping visit
- follow correct bagging procedures
- provide carryout and parcel pickup service
- load merchandise into customer vehicles
- return shopping carts into the store
Job Criteria
Experience
No experience required
Job Location
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