
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $7.25
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Life insurance
Employee assistance program
discounted room rates
Parental leave
Daily Pay program
Free parking
Job Description
Courtland Grand Hotel is a premier hotel located in the heart of Atlanta's downtown business district, offering an exceptional hospitality experience to both business and leisure travelers. Situated minutes away from some of the city’s largest event venues including Mercedes Benz Stadium, Georgia World Congress Center, and State Farm Arena, the hotel is ideally positioned to serve guests attending major conventions and events. Known for fostering a close-knit family environment, Courtland Grand Hotel embraces diversity and culture through initiatives like the Community Wall that celebrates the unique backgrounds of its associates. This welcoming and supportive atmosphere is further enhanced by the HEI Loves programs, which include recognition and rewards, birthday and anniversary celebrations, annual parties, and monthly informational events to keep staff connected and informed. The hotel offers an extensive benefits package, including medical, dental, and vision insurance, 401k retirement savings, life insurance, an employee assistance program, discounted room rates, parental leave, a daily pay program, free parking and more, demonstrating a strong commitment to the well-being and satisfaction of its employees. HEI Hotels and Resorts values diversity and inclusion, encouraging candidates from a wide range of backgrounds to apply and welcomes U.S. military veterans to join their team.
The role of a Beverage Server at Courtland Grand Hotel is essential in delivering an exceptional guest experience. Working in a fast-paced environment, this position involves serving guests in a hospitable manner to ensure their satisfaction and positive experience at the hotel’s bars and food and beverage outlets. The Beverage Server is responsible for maintaining the proper setup of the bar, which includes requisitioning and stocking beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on projections from the daily functions sheet. Fresh fruit and vegetable garnishes, juices, and other perishables must be prepared and stored daily to maintain product quality. Greeting guests courteously and promoting menu offerings while mixing, garnishing, and presenting drinks according to standardized recipes with portion control is a key aspect of the job. Strict compliance with all state, federal, and corporate policies related to alcohol service is mandatory to ensure safety and legal adherence. The server will input orders through a point-of-sale system, handle cash transactions responsibly, and balance reports to maintain financial accountability. Additional responsibilities include securing and storing beverage and food inventory, locking up equipment, and ensuring a secure cash bank at the end of shifts. Regular attendance and the ability to perform other related duties as assigned are essential. This role requires excellent communication skills, basic knowledge of food and beverage preparation, manual dexterity, and the ability to work long periods while standing. Courtland Grand Hotel encourages applicants who may not meet every single requirement but have enthusiasm for the role, emphasizing a culture of growth and opportunity within HEI Hotels and Resorts.
The role of a Beverage Server at Courtland Grand Hotel is essential in delivering an exceptional guest experience. Working in a fast-paced environment, this position involves serving guests in a hospitable manner to ensure their satisfaction and positive experience at the hotel’s bars and food and beverage outlets. The Beverage Server is responsible for maintaining the proper setup of the bar, which includes requisitioning and stocking beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on projections from the daily functions sheet. Fresh fruit and vegetable garnishes, juices, and other perishables must be prepared and stored daily to maintain product quality. Greeting guests courteously and promoting menu offerings while mixing, garnishing, and presenting drinks according to standardized recipes with portion control is a key aspect of the job. Strict compliance with all state, federal, and corporate policies related to alcohol service is mandatory to ensure safety and legal adherence. The server will input orders through a point-of-sale system, handle cash transactions responsibly, and balance reports to maintain financial accountability. Additional responsibilities include securing and storing beverage and food inventory, locking up equipment, and ensuring a secure cash bank at the end of shifts. Regular attendance and the ability to perform other related duties as assigned are essential. This role requires excellent communication skills, basic knowledge of food and beverage preparation, manual dexterity, and the ability to work long periods while standing. Courtland Grand Hotel encourages applicants who may not meet every single requirement but have enthusiasm for the role, emphasizing a culture of growth and opportunity within HEI Hotels and Resorts.
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in hospitality or food and beverage service preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Basic understanding of cash handling and point of sale systems
- Ability to handle physical demands such as standing for long periods and manual tasks
- Compliance with all local, state, and federal alcohol service laws
- Ability to communicate clearly and effectively
- Availability to work regularly with good attendance
- Capability to perform job duties with or without reasonable accommodation
Job Qualifications
- Hotel experience preferred
- Must communicate well with guests
- Basic knowledge of food and beverage preparation and service of alcoholic beverages
- Basic math skills to operate cash register, make change, total guest checks, count bank, prepare cash drops
- Manual dexterity to handle garnishes, glassware, bottles, ice scooping, and stock retrieval
- Ability to remember and promote menu items
- Ability to operate keyboard and point of sale procedures
- Ability to stand and work in confined spaces for long periods
- Effective verbal and written communication skills
- Ability to establish positive working relationships with coworkers and guests
Job Duties
- Maintain proper and adequate setup of the bar daily including stocking beer, wine, spirits, paper products, straws, stirrers, condiments, and produce
- Maintain stock, cutting, and storage of all fresh fruit, vegetable garnishes, juices, and perishables daily
- Greet guests courteously and promote and document drink orders
- Mix, garnish, and present drinks using standard recipes and portion control
- Abide by all state, federal, and corporate requirements pertaining to serving alcoholic beverages
- Input orders into register at point of sale and create checks to maintain beverage accountability
- Receive cash, make change, verify charges, record transactions, and ensure proper execution of vouchers
- Lock and store all beverage, food, and equipment items and secure cash bank
- Comply with attendance rules and perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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