Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.51
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Job Description
JW Marriott San Antonio Hill Country Resort & Spa, located at 101 Bowie St, San Antonio, Texas, is part of Marriott International's luxury brand portfolio. JW Marriott is dedicated to providing exceptional experiences for both guests and employees, with a focus on luxury, innovation, and holistic well-being. The resort offers a unique working environment where hospitality professionals can thrive as part of a diverse, global team. Marriott International is committed to equal opportunity employment, embracing diversity, and ensuring a welcoming, inclusive workplace for all associates regardless of background or protected characteristics.
The position available is for a part-time Guest Service Expert within the Food and Beverage & Culinary category. This non-management role pays $20.51 per hour and involves delivering a memorable, high-quality customer experience beyond basic food and beverage service. The Guest Service Experts take initiative to provide a full range of services that enhance the guest experience from setting tables, communicating with the kitchen, interacting and serving guests, to maintaining clean work and storage areas. The role requires physical stamina, attention to detail, and a professional demeanor, as associates are on their feet for extended periods, move and lift items up to 50 pounds, and perform various physical movements to ensure the hotel operatives smoothly.
JW Marriott values employees who are motivated, genuine, and intuitive, as well as those who exemplify the legacy of the brand’s founder, J. Willard Marriott. Team members will experience ongoing training, recognition, and development opportunities within a workplace culture that supports individual passion and growth. This part-time role offers an opportunity to contribute meaningfully to Marriott’s promise of "A wonderful hotel experience, always," by anticipating guest needs and making every interaction a memorable part of their visit.
Joining JW Marriott means becoming part of a global hospitality community focused on excellence, innovation, and authentic guest service. Employees are supported through expansive training programs and a culture that fosters collaboration and respect. The resort’s commitment to employee well-being ensures associates thrive not only professionally but personally through holistic support and inclusive practices. In this role, individuals will have the opportunity to grow their hospitality skills, work alongside dedicated colleagues, and be part of a prestigious luxury brand that values its people and guests equally. JW Marriott San Antonio represents an ideal setting for those eager to build a rewarding career in hospitality while helping deliver luxurious and unforgettable experiences to guests.
The position available is for a part-time Guest Service Expert within the Food and Beverage & Culinary category. This non-management role pays $20.51 per hour and involves delivering a memorable, high-quality customer experience beyond basic food and beverage service. The Guest Service Experts take initiative to provide a full range of services that enhance the guest experience from setting tables, communicating with the kitchen, interacting and serving guests, to maintaining clean work and storage areas. The role requires physical stamina, attention to detail, and a professional demeanor, as associates are on their feet for extended periods, move and lift items up to 50 pounds, and perform various physical movements to ensure the hotel operatives smoothly.
JW Marriott values employees who are motivated, genuine, and intuitive, as well as those who exemplify the legacy of the brand’s founder, J. Willard Marriott. Team members will experience ongoing training, recognition, and development opportunities within a workplace culture that supports individual passion and growth. This part-time role offers an opportunity to contribute meaningfully to Marriott’s promise of "A wonderful hotel experience, always," by anticipating guest needs and making every interaction a memorable part of their visit.
Joining JW Marriott means becoming part of a global hospitality community focused on excellence, innovation, and authentic guest service. Employees are supported through expansive training programs and a culture that fosters collaboration and respect. The resort’s commitment to employee well-being ensures associates thrive not only professionally but personally through holistic support and inclusive practices. In this role, individuals will have the opportunity to grow their hospitality skills, work alongside dedicated colleagues, and be part of a prestigious luxury brand that values its people and guests equally. JW Marriott San Antonio represents an ideal setting for those eager to build a rewarding career in hospitality while helping deliver luxurious and unforgettable experiences to guests.
Job Requirements
- High school diploma or equivalent
- less than 1 year of related work experience
- no supervisory experience required
- no license or certification required
- ability to stand, walk, and perform physical tasks for extended periods
- ability to communicate clearly in English
- compliance with company policies and procedures
Job Qualifications
- High school diploma or equivalent
- less than 1 year of related work experience
- strong communication skills
- ability to stand and move for long periods
- physical capability to lift and carry up to 50 pounds
- team-oriented mindset
- commitment to professional appearance and demeanor
Job Duties
- Set tables and prepare dining areas for guests
- communicate effectively with kitchen staff to ensure service quality
- engage with guests to provide attentive, personalized service
- serve food and beverages promptly and professionally
- maintain cleanliness and organization of work and storage areas
- lift and move objects weighing up to 50 pounds
- follow company policies and safety guidelines consistently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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