
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. Specializing in valet and self-parking management, shuttle services, event parking, and porter/bell services, PMC caters to a diverse range of industries, including hotels, resorts, healthcare facilities, and event venues. With a strong commitment to excellence and a guest-first approach, PMC operates as an extension of the broader hospitality experience, ensuring seamless, high-touch service delivery that enhances the customer journey at every touchpoint. The company prides itself on building strong partnerships with its clients, tailoring services to meet unique operational needs, and maintaining an unwavering focus on safety, efficiency, and customer satisfaction. PMC's leadership in the parking management industry is marked by its innovative operational strategies, employee development programs, and dedication to compliance with all relevant regulations and standards.
The role of Lot Attendant / Lot Auditor is critical within PMC's operational framework, designed to uphold smooth, safe, and organized parking environments for guests. This position involves a blend of customer service, operational oversight, and security to create a premium parking experience. Responsibilities range from directing traffic and assisting customers with their parking needs to handling ticket issuance, payment processing, and auditing parking activities. The successful candidate must be able to monitor the lot diligently, maintain cleanliness and safety standards, and communicate effectively with both guests and team members. Comfort working outdoors in various weather conditions is vital, as is the ability to lift up to 50 pounds and remain alert in dynamic, potentially busy environments.
This role offers both full-time and part-time employment opportunities under a non-exempt status, compensated through an hourly base rate that varies by market. Employees in this capacity receive overtime pay according to the Fair Labor Standards Act, ensuring equitable remuneration for all hours worked beyond 40 per week. PMC fosters an inclusive workplace culture that embraces pay transparency, equal opportunity employment, and comprehensive employee benefits, including medical, dental, and vision insurance, supplemental insurance options, a paid time off policy, paid training, tuition assistance, and eligibility for bonus programs. Additionally, PMC is dedicated to maintaining a safe workplace environment in full compliance with all applicable laws and regulations, supporting employee well-being and professional growth.
Overall, the Lot Attendant / Lot Auditor position at PMC is ideal for individuals who are detail-oriented, possess strong interpersonal skills, and exhibit a proactive, guest-focused mindset. The company values professionalism, punctuality, and teamwork and provides employees with structured support and resources to succeed. This role presents an excellent opportunity for those interested in the hospitality and parking management sectors to engage with a respected industry leader and contribute meaningfully to exceptional guest experiences.
The role of Lot Attendant / Lot Auditor is critical within PMC's operational framework, designed to uphold smooth, safe, and organized parking environments for guests. This position involves a blend of customer service, operational oversight, and security to create a premium parking experience. Responsibilities range from directing traffic and assisting customers with their parking needs to handling ticket issuance, payment processing, and auditing parking activities. The successful candidate must be able to monitor the lot diligently, maintain cleanliness and safety standards, and communicate effectively with both guests and team members. Comfort working outdoors in various weather conditions is vital, as is the ability to lift up to 50 pounds and remain alert in dynamic, potentially busy environments.
This role offers both full-time and part-time employment opportunities under a non-exempt status, compensated through an hourly base rate that varies by market. Employees in this capacity receive overtime pay according to the Fair Labor Standards Act, ensuring equitable remuneration for all hours worked beyond 40 per week. PMC fosters an inclusive workplace culture that embraces pay transparency, equal opportunity employment, and comprehensive employee benefits, including medical, dental, and vision insurance, supplemental insurance options, a paid time off policy, paid training, tuition assistance, and eligibility for bonus programs. Additionally, PMC is dedicated to maintaining a safe workplace environment in full compliance with all applicable laws and regulations, supporting employee well-being and professional growth.
Overall, the Lot Attendant / Lot Auditor position at PMC is ideal for individuals who are detail-oriented, possess strong interpersonal skills, and exhibit a proactive, guest-focused mindset. The company values professionalism, punctuality, and teamwork and provides employees with structured support and resources to succeed. This role presents an excellent opportunity for those interested in the hospitality and parking management sectors to engage with a respected industry leader and contribute meaningfully to exceptional guest experiences.
Job Requirements
- High school diploma or GED
- valid driver’s license
- reliable transportation
- clean motor vehicle record with no more than three moving violations in the past three years
- successful completion of background check
- ability to stand, walk, and lift up to 50 pounds for extended periods
- comfortable working outdoors in all weather conditions
- punctuality and professional appearance
- flexibility to work varied shifts including nights, weekends, and holidays
- effective communication skills
- team-oriented mindset
Job Qualifications
- High school diploma or GED
- positive and helpful attitude
- previous customer service experience preferred
- excellent communication skills
- ability to work outdoors in various weather conditions
- able to lift up to 50 pounds
- valid driver’s license
- clean motor vehicle record with no more than three moving violations in the past three years
- successful completion of background check
- adherence to uniform and grooming standards
- flexibility to work nights, weekends, and holidays
Job Duties
- Issue tickets and handle payments accurately
- track money and paperwork responsibly
- complete shift logs and document parking activity
- label keys and record vehicle details
- maintain organized records of parked cars
- check lot regularly for safety and security
- report unsafe or suspicious activity
- ensure vehicles are parked securely and according to policy
- keep the parking area and booth clean
- assist with light cleaning or janitorial tasks as needed
- help guests with payments and parking questions
- maintain a friendly and helpful attitude
- use radios for team communication
- support a positive work environment
- arrive on time and maintain a professional appearance and attitude
- attend training sessions and adapt to scheduling needs
Job Criteria
Experience
No experience required
Job Location
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