Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee Discounts
Equal opportunity employer
Job Description
Legends Global is a prominent organization known for managing and operating premium parking facilities and event services. The company specializes in providing efficient parking solutions during significant events, ensuring smooth operations across multiple parking venues. With a focus on customer satisfaction, operational excellence, and safety, Legends Global has established itself as a leader in the parking and event services industry. The company is committed to maintaining high standards in its services, leveraging advanced technology, and fostering a positive environment for employees and patrons alike.
The Parking Supervisor role at Legends Global is pivotal for the successful delivery of exceptional parking operations during various events. This position is responsible for overseeing the day-to-day activities in all parking facilities managed by Legends Global, primarily ensuring that operations run smoothly, efficiently, and securely. Reporting under general supervision, the Parking Supervisor administers operational procedures, prepares reports, manages financial transactions, and supervises personnel to uphold the quality and integrity of the department. This role demands a hands-on approach to management, including training staff, handling customer interactions, resolving issues, and maintaining safety standards.
The role encompasses supervising both full-time and part-time employees such as cashiers and parking attendants, ensuring compliance with company policies, safety regulations, and customer service standards. The Parking Supervisor also manages financial responsibilities, including monitoring cash handling, reconciling daily deposits, and auditing daily activities to prevent discrepancies or losses. A strong emphasis is placed on maintaining positive public relations by serving as a liaison for the department, handling customer complaints, and providing event or tourist information to patrons.
In addition to managing staff and financial operations, the Parking Supervisor is tasked with overseeing the maintenance of parking equipment, monitoring inventory of supplies using Just In Time analysis, and ensuring contractual compliance with land lease and parking agreements. This role requires the ability to formulate both short and long-term plans to enhance departmental regulations and operational efficiency. The ideal candidate will possess strong leadership skills, excellent communication abilities, and the capacity to work effectively under pressure in a dynamic event-driven environment.
Candidates must have experience in parking operations, automated parking systems, and cash handling, coupled with knowledge of cleaning procedures and facility maintenance. The ability to operate various equipment such as light trucks, pallet jacks, forklifts, and cleaning machines is essential. Additionally, the position requires the ability to work irregular hours, including nights, weekends, and holidays, and maintain a professional appearance and work ethic. A valid Texas driver’s license and the ability to pass a background and credit check are mandatory.
Legends Global offers a competitive salary and invites qualified applicants to join a team dedicated to providing superior parking service and operational excellence. The company is an Equal Opportunity/Affirmative Action employer that encourages applications from women, minorities, individuals with disabilities, and protected veterans, emphasizing a diverse and inclusive workplace environment. Reasonable accommodations are available for applicants needing assistance during the application process.
The Parking Supervisor role at Legends Global is pivotal for the successful delivery of exceptional parking operations during various events. This position is responsible for overseeing the day-to-day activities in all parking facilities managed by Legends Global, primarily ensuring that operations run smoothly, efficiently, and securely. Reporting under general supervision, the Parking Supervisor administers operational procedures, prepares reports, manages financial transactions, and supervises personnel to uphold the quality and integrity of the department. This role demands a hands-on approach to management, including training staff, handling customer interactions, resolving issues, and maintaining safety standards.
The role encompasses supervising both full-time and part-time employees such as cashiers and parking attendants, ensuring compliance with company policies, safety regulations, and customer service standards. The Parking Supervisor also manages financial responsibilities, including monitoring cash handling, reconciling daily deposits, and auditing daily activities to prevent discrepancies or losses. A strong emphasis is placed on maintaining positive public relations by serving as a liaison for the department, handling customer complaints, and providing event or tourist information to patrons.
In addition to managing staff and financial operations, the Parking Supervisor is tasked with overseeing the maintenance of parking equipment, monitoring inventory of supplies using Just In Time analysis, and ensuring contractual compliance with land lease and parking agreements. This role requires the ability to formulate both short and long-term plans to enhance departmental regulations and operational efficiency. The ideal candidate will possess strong leadership skills, excellent communication abilities, and the capacity to work effectively under pressure in a dynamic event-driven environment.
Candidates must have experience in parking operations, automated parking systems, and cash handling, coupled with knowledge of cleaning procedures and facility maintenance. The ability to operate various equipment such as light trucks, pallet jacks, forklifts, and cleaning machines is essential. Additionally, the position requires the ability to work irregular hours, including nights, weekends, and holidays, and maintain a professional appearance and work ethic. A valid Texas driver’s license and the ability to pass a background and credit check are mandatory.
Legends Global offers a competitive salary and invites qualified applicants to join a team dedicated to providing superior parking service and operational excellence. The company is an Equal Opportunity/Affirmative Action employer that encourages applications from women, minorities, individuals with disabilities, and protected veterans, emphasizing a diverse and inclusive workplace environment. Reasonable accommodations are available for applicants needing assistance during the application process.
Job Requirements
- Valid driver’s license from the State of Texas
- Ability to pass background and credit check
- Ability to work with minimal supervision
- Effective communication skills
- Physical ability for walking, climbing, stooping and lifting
- Ability to operate equipment such as light trucks, pallet jacks, forklifts and cleaning machines
- Ability to work irregular hours including nights, weekends and holidays
- Professional appearance and work ethic
- High skill in cash handling and reconciliation
- Knowledge of parking operations and automated systems preferred
- Experience with financial operations and cash handling
- Good knowledge of cleaning methods and equipment
- Ability to handle confrontational situations professionally
- Ability to supervise staff
- Computer proficiency with Microsoft Office suite
Job Qualifications
- Working knowledge of parking operations and automated parking systems preferred
- Experience in general office work, supervision of financial operations and transactions, including one year cash handling experience
- Good knowledge of cleaning methods, procedures, materials, tools and equipment
- Ability to work with minimal supervision and exercise initiative and independent judgment
- Work effectively under pressure and/or stringent schedule
- Maintain effective working relationships with clients, employees, exhibitors, patrons and others
- Ability to work with the public and professionally handle confrontational situations
- Ability to effectively supervise staff
- Strong customer service skills
- Good written, verbal and interpersonal skills
- Ability to follow instructions and communicate effectively in oral and written form
- Meet physical demands of the job including mobility, lifting, carrying, and working in moderate to loud noise environments
- Ability to operate equipment such as light trucks, pallet jacks, forklifts, scrubbing and sweeping machines
- Ability to work irregular hours including nights, weekends and holidays
- Professional presentation, appearance and work ethic
- High skill in counting cash accurately and handling large volumes of cash
- Ability to administer and ensure compliance of contractual obligations
- Able to perform profit/loss analysis
- Ability to operate computer controlled automated parking system including basic troubleshooting and report creation
- Spanish communication skills beneficial
- Must be able to pass background and credit check with credit in good standing
Job Duties
- Train parking staff in established facility and companywide policies and procedures including enforcing personnel rules and regulations, standards of conduct and work attendance, safe work practice enforcement, proper use of equipment and technology, proper garage use, required maintenance of all facilities and securing of all parking facilities
- Maintain positive public relations and act as liaison for the department presenting a favorable image of the department and the organization as a whole
- Handle customer complaints and inquiries
- Provide general tourist and event information or other routine information to patrons and general public
- Manage financial responsibilities including accuracy in cashier sales, proper reconciliation of sales with ticket inventory, preparation and verification of daily deposits, and scrutiny for cash shortages or losses
- Audit prior day’s activity including correlation of cash recorded to cashier sales, car counts, ticket sales, car storage, monthly parking, special parking, parking rates, deposit and drop and overview of accuracy of Parking Report
- Ensure compliance and provide required reporting and billing with land lease agreements, parking agreements, and other agreements as applicable to parking operations and developing contract parking agreements
- Monitor parking staff to ensure proper ingress and egress of traffic during events including periodic patrolling of parking areas to deter theft and vandalism
- Formulate short and long range plans for departmental regulations and improvements
- Monitor and maintain inventory of supplies and equipment using Just In Time analysis or the like
- Ensure Shipping and Receiving complies with cataloging and verification of special equipment and supplies ordered by various departments
- Provide general maintenance and upkeep of parking equipment
- Perform clerical tasks including sorting and organizing files, good record keeping, daily reconciliation and verification of change fund, preparing daily activity reports on computer, inventory of assigned ticket stock, supplies, and staff leave requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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