
Papa John’s – Restaurant Manager & Assistant Manager - Rochester
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Monthly performance-based bonuses
Health Insurance
401(k) retirement plan
Vacation hours / paid time off
Employee Discounts
Career growth potential
Job Description
Papa John's is a globally recognized pizza delivery and takeout restaurant chain known for its commitment to quality ingredients, exceptional customer service, and innovative leadership in the quick-service restaurant industry. Established in 1984, Papa John’s has grown into one of the largest pizza franchises worldwide, with a strong presence in the United States and numerous international markets. The company prides itself on its dedication to both customers and employees, emphasizing a people-first culture that values teamwork, leadership, and community engagement. As a franchise-based business, each location enjoys the unique advantage of local ownership combined with the strength and support of a nationally trusted brand. Operating with flexibility and a commitment to excellence, Papa John’s offers an environment where hardworking individuals can thrive and advance their careers within the food service industry.
The available positions in the Rochester, NY area include Restaurant Manager and Assistant Manager roles, both full-time opportunities that are critical to the success of each restaurant. These leadership roles require individuals to actively oversee daily store operations, ensuring that all aspects of the business run smoothly and align with Papa John's high standards of quality and customer satisfaction. As a manager or assistant manager, you will lead teams ranging from 8 to 15 employees, providing coaching, motivation, and development to create a positive work environment. You will be responsible for maintaining operational standards, managing financial resources such as labor and food costs, and ensuring compliance with health and safety regulations. The role requires hands-on leadership, including opening and closing responsibilities and direct involvement in daily restaurant activities.
These positions are suitable for both experienced managers with prior leadership in restaurant or retail settings and for assistant managers who have some supervisory or shift lead experience and are eager to progress in their careers. Working at Papa John’s means more than just managing a restaurant – it is an opportunity to be part of a franchise that values independence, local decision-making, and employee growth. The compensation includes competitive pay with monthly performance-based bonuses, health insurance, a 401(k) retirement plan, paid vacation time, and valuable employee discounts. Additionally, the job requires reliable transportation and the flexibility to work evenings, weekends, and holidays to meet the operational needs of the restaurant.
Joining Papa John’s franchise team offers a unique work environment where you can experience the structured support of a nationally recognized brand while having the freedom to lead and manage your location according to local priorities and customer needs. Leaders at Papa John’s are empowered to make meaningful decisions and drive sales, team morale, and operational success. This opportunity presents serious career growth potential, with internal promotions favored whenever possible. If you are a motivated and hands-on leader who takes pride in delivering excellent service and results, Papa John’s is committed to providing a rewarding and fulfilling management career in a fast-paced, team-oriented setting.
The available positions in the Rochester, NY area include Restaurant Manager and Assistant Manager roles, both full-time opportunities that are critical to the success of each restaurant. These leadership roles require individuals to actively oversee daily store operations, ensuring that all aspects of the business run smoothly and align with Papa John's high standards of quality and customer satisfaction. As a manager or assistant manager, you will lead teams ranging from 8 to 15 employees, providing coaching, motivation, and development to create a positive work environment. You will be responsible for maintaining operational standards, managing financial resources such as labor and food costs, and ensuring compliance with health and safety regulations. The role requires hands-on leadership, including opening and closing responsibilities and direct involvement in daily restaurant activities.
These positions are suitable for both experienced managers with prior leadership in restaurant or retail settings and for assistant managers who have some supervisory or shift lead experience and are eager to progress in their careers. Working at Papa John’s means more than just managing a restaurant – it is an opportunity to be part of a franchise that values independence, local decision-making, and employee growth. The compensation includes competitive pay with monthly performance-based bonuses, health insurance, a 401(k) retirement plan, paid vacation time, and valuable employee discounts. Additionally, the job requires reliable transportation and the flexibility to work evenings, weekends, and holidays to meet the operational needs of the restaurant.
Joining Papa John’s franchise team offers a unique work environment where you can experience the structured support of a nationally recognized brand while having the freedom to lead and manage your location according to local priorities and customer needs. Leaders at Papa John’s are empowered to make meaningful decisions and drive sales, team morale, and operational success. This opportunity presents serious career growth potential, with internal promotions favored whenever possible. If you are a motivated and hands-on leader who takes pride in delivering excellent service and results, Papa John’s is committed to providing a rewarding and fulfilling management career in a fast-paced, team-oriented setting.
Job Requirements
- Must be 18 years or older
- Prior management or leadership experience
- Food service or quick-service restaurant experience is a plus
- Reliable transportation and willingness to travel within the Rochester area
- Availability to work nights, weekends, and holidays
- Ability to work 40+ hours per week in a fast-paced environment
- Strong leadership, communication, and customer service skills
Job Qualifications
- Minimum age of 18 years
- Prior management or leadership experience (restaurant or retail preferred)
- Food service or quick-service restaurant experience a plus
- Strong leadership, communication, and customer service skills
- Assistant Manager candidates should have supervisory or shift lead experience
- Manager candidates should have full restaurant or multi-shift leadership experience
Job Duties
- Lead, coach, and motivate a team of 8-15 employees
- Ensure high-quality products and excellent customer service
- Manage labor, food, and supply costs within budget
- Oversee cash handling, deposits, and shift reports
- Maintain a clean, safe, and compliant restaurant environment
- Recruit, train, and develop new team members
- Manage scheduling and staffing coverage
- Execute Papa John’s operational standards and local health regulations
- Open and close the restaurant as scheduled
- Drive performance, sales, and team morale through leadership and accountability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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