Palm Court Server

Boca Raton, FL, USA|

Job Overview

Compensation

Hourly

Exact $8.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Career advancement opportunities

Job Description

This esteemed establishment is a high-volume restaurant recognized for its dedication to exceptional guest experiences and high standards of food and beverage service. Renowned for providing an inviting and professional dining environment, the restaurant prides itself on combining quality cuisine with attentive service to ensure every guest feels valued and well cared for. Committed to maintaining rigorous hygiene and safety protocols, the establishment fosters a culture of teamwork and continuous learning, ensuring that all team members are equipped to deliver superior service standards consistently. The restaurant operates with an inclusive and respectful approach, promoting diversity and equal opportunity within its workforce while upholding a strict drug-free workplace policy including pre-employment substance abuse testing.

The role of the Server is pivotal in upholding the restaurant’s reputation by delivering warm, attentive, and consistent service to guests. This front-of-house service professional plays a critical role in enhancing guest satisfaction through effective communication, detailed knowledge of the menu, and efficient order management. The ideal Server will have experience working in a fast-paced, high-volume restaurant environment and be capable of handling multiple responsibilities while maintaining a friendly and professional demeanor. Servers are expected to follow structured steps of service meticulously, ensuring accuracy in food and beverage orders and fostering positive guest interactions. Responsibilities range from warmly greeting guests and explaining menu items to managing POS orders and supporting team operations including clearing and resetting tables.

This position requires excellent interpersonal skills and the ability to perform under pressure while maintaining composure and professionalism during peak service hours. The Server will work closely with the Restaurant General Manager, bartenders, server assistants, culinary staff, and restaurant management to ensure seamless service delivery. Additionally, the role involves adherence to all applicable state, federal, and company alcohol service regulations to maintain compliance and promote responsible service practices. Furthermore, Servers are responsible for maintaining their station’s readiness and performing routine cleaning and opening/closing duties as outlined in service checklists. This role offers an excellent opportunity for individuals passionate about delivering superior dining experiences and growing their careers within the hospitality industry. This position typically expects candidates to carry trays weighing up to 40 pounds, navigate a busy dining room, and efficiently operate beverage equipment and POS systems.

Overall, the Server position at this vibrant restaurant is suited for motivated individuals who thrive in dynamic environments and are committed to excellence in guest service and hospitality operations.

Job Requirements

High school diploma or equivalent preferred
Six months to one year of prior serving experience preferred prior hospitality experience strongly preferred
Must obtain and maintain any required licenses or certifications as applicable
CPR and or First Aid certification preferred

Job Qualifications

Basic knowledge of food and beverage service standards guest relations and dining etiquette
Working knowledge of appropriate table settings service ware and menu items
Ability to communicate clearly in English to explain menu items record orders and respond to guest needs
Ability to remember describe and promote menu offerings
Ability to carry trays weighing up to 40 lbs through a busy dining room
Ability to operate beverage equipment and POS systems efficiently
Ability to remain friendly composed and professional in a fast-paced environment

Job Duties

Greet guests promptly and courteously creating a welcoming and relaxed dining atmosphere
Explain menu items daily specials and restaurant promotions clearly and confidently
Take accurate food and beverage orders repeating orders to guests to ensure accuracy
Monitor tables throughout the meal replenishing beverages and checking for guest satisfaction
Present dessert specialty coffee and after-dinner beverage options when appropriate
Thank guests and provide a positive final impression of the restaurant
Enter guest orders accurately into the POS system ensuring proper communication with the kitchen and bar
Retrieve completed orders from the kitchen verify accuracy and presentation and deliver items promptly with appropriate condiments
Maintain a clear understanding of POS tablets and wireless communication systems used during service
Process guest checks accurately and in accordance with hotel and restaurant procedures
Follow established steps of service and restaurant standards at all times
Adhere to all state federal and company alcohol service regulations including verifying identification and monitoring guest consumption
Demonstrate professionalism and composure during high-volume or peak service periods
Check assigned station before during and after shifts to ensure proper setup cleanliness and readiness
Perform opening running and closing duties as outlined on service checklists
Assist Server Assistants and bussing teams with clearing and resetting tables as needed to support service flow
Perform assigned side work including restocking condiments and maintaining side stands
Complete general cleaning tasks using approved cleaning products to maintain health and safety standards
Attend required meetings and training
Perform additional duties as assigned to support overall restaurant operations