Job Overview
Employment Type
Full-time
Benefits
Low-Cost Health Insurance
Free life and ad and d insurance
Free short-term and long-term disability insurance
Career ladder opportunity
Paid Time Off
Paid sick time
Paid holidays
Employee assistance program
401 k with employer contribution
Orthodontics assistance
Job Description
Smiles 4 Keeps Family Dentistry is a rapidly growing dental practice dedicated to providing exceptional dental care to children within the community. Recognized for its compassionate and fun-loving team environment, Smiles 4 Keeps Family Dentistry fosters a positive and respectful workplace where employees are valued as part of a supportive work family. The practice focuses on creating a nurturing atmosphere for the most precious members of the community - children. They offer a comprehensive training and mentoring program designed to help team members build competence and confidence in their responsibilities. The company is committed to delivering high-quality dental services while maintaining a friendly and energetic atmosphere that encourages teamwork and excellent patient care.
We are currently seeking a Front Desk Dental Receptionist to join our enthusiastic and organized team. This role involves acting as the first point of contact for patients and their families, providing a warm and welcoming environment. The ideal candidate will possess exceptional phone and customer service skills, strong verbal and written communication abilities, and be highly organized. Previous experience in dental office administration or a medical background including electronic health records, medical billing, and coding is preferred but not required. The candidate should be a self-starter who thrives in a fast-paced environment and has an outstanding work ethic with attention to detail.
As a Front Desk Dental Receptionist at Smiles 4 Keeps Family Dentistry, you will play a vital role in scheduling appointments, handling patient inquiries, and supporting the dental team in day-to-day operations. This position offers competitive compensation, comprehensive benefits, and opportunities for professional growth, including a clear career ladder with pay increases based on performance evaluations. General work hours vary by location, with most offices operating Monday through Friday during standard daytime hours and a Saturday rotation for some locations. Spanish language skills are required for certain offices, demonstrating the practice's commitment to serving a diverse community effectively. Employees are also expected to uphold the organization's policies, procedures, and code of conduct, ensuring the highest standards of integrity and compliance within the workplace.
We are currently seeking a Front Desk Dental Receptionist to join our enthusiastic and organized team. This role involves acting as the first point of contact for patients and their families, providing a warm and welcoming environment. The ideal candidate will possess exceptional phone and customer service skills, strong verbal and written communication abilities, and be highly organized. Previous experience in dental office administration or a medical background including electronic health records, medical billing, and coding is preferred but not required. The candidate should be a self-starter who thrives in a fast-paced environment and has an outstanding work ethic with attention to detail.
As a Front Desk Dental Receptionist at Smiles 4 Keeps Family Dentistry, you will play a vital role in scheduling appointments, handling patient inquiries, and supporting the dental team in day-to-day operations. This position offers competitive compensation, comprehensive benefits, and opportunities for professional growth, including a clear career ladder with pay increases based on performance evaluations. General work hours vary by location, with most offices operating Monday through Friday during standard daytime hours and a Saturday rotation for some locations. Spanish language skills are required for certain offices, demonstrating the practice's commitment to serving a diverse community effectively. Employees are also expected to uphold the organization's policies, procedures, and code of conduct, ensuring the highest standards of integrity and compliance within the workplace.
Job Requirements
- ability to function within a team environment as a supportive and positive contributor
- ability to adhere to all safety requirements including covid-19 procedures
- clerical skills including good telephone techniques
- excellent communication skills verbal and written
- basic office equipment knowledge including computer skills
- excellent customer service skills
- ability to maintain confidentiality
- enjoy working with children
- spanish is required for some location please refer to questions on the application
Job Qualifications
- high school diploma or equivalent
- previous experience in dental or medical office preferred
- strong verbal and written communication skills
- proficiency with computer systems and office equipment
- excellent customer service and interpersonal skills
- ability to work effectively in a fast-paced environment
- basic knowledge of electronic health records and billing procedures helpful
Job Duties
- greet patients and visitors warmly and professionally
- manage appointment scheduling and calendar coordination
- answer and direct incoming phone calls efficiently
- handle patient check-in and check-out processes
- maintain accurate patient records and data entry
- assist with billing and insurance claims processing
- support the dental team with administrative tasks as needed
Job Criteria
Experience
No experience required
Job Location
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