Overnight Valet Attendant - Full Time at Crescent Hotels & Resorts Burbank, CA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
401K Matching
Paid Time Off
Employee Discounts
flexible scheduling
wellness programs

Job Description

Crescent Hotels & Resorts is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences through its portfolio of luxurious hotels and resorts across North America. With a reputation built on creativity, service excellence, and a deep connection to the communities they serve, Crescent Hotels & Resorts stands out in the hospitality sector for their dedication to both guests and employees. The organization's culture is centered around inclusivity, wellness, and professional growth, creating an environment where employees feel valued and empowered to excel in their careers. Their properties are celebrated for their elegant design, thoughtful amenities, and attentive service, which collectively contribute to memorable stays for all guests.

Hotel Amarano Burbank, one of Crescent Hotels & Resorts' premier properties located in Burbank, California, is seeking a full-time Overnight Valet Attendant. This role is essential to maintaining the hotel's standard of excellence and ensuring guests enjoy seamless service and convenience from the moment they arrive. The Overnight Valet Attendant will be the first point of contact for guests arriving overnight, tasked with delivering warm, professional greetings while handling luggage, assisting with vehicle parking and retrieval, and providing knowledgeable information about the hotel and the surrounding area. This position requires someone comfortable working overnight and on weekends, emphasizing reliability and a strong customer service orientation.

The Overnight Valet Attendant plays a key role in enhancing guest satisfaction by offering swift and safe vehicle handling, supporting guest needs such as jump-starting vehicles or calling for taxis, and maintaining the cleanliness and safety of the parking facilities. Attention to detail, physical stamina, and the ability to manage multiple tasks simultaneously are crucial for success in this role. Crescent Hotels & Resorts values their team members' wellbeing and offers competitive compensation of $19 per hour, along with a robust benefits package including health and wellness programs, 401K matching, and exclusive employee discounts at Crescent-managed properties.

Joining Crescent Hotels & Resorts means becoming part of a team that cares deeply about the guest experience and the professional development of its associates. Employees are encouraged to bring their whole selves to work, benefit from ongoing learning opportunities, and participate in programs designed to support a balanced lifestyle. The organization embraces diversity and is an Equal Opportunity Employer, welcoming applicants from all backgrounds. The Overnight Valet Attendant position is an excellent opportunity for individuals who thrive in a fast-paced, guest-focused environment and who seek a rewarding career path in hospitality.

Job Requirements

  • Overnight and weekend availability
  • Must have a high school diploma or equivalent
  • Valid driver’s license
  • Excellent driving record
  • Ability to lift up to 75lbs
  • Ability to stand and walk for prolonged periods
  • Physical ability to perform bending, stooping, and kneeling
  • Willingness to work overnight shifts

Job Qualifications

  • A valid driver’s license
  • Excellent driving record as verified by a Motor Vehicle Report
  • Ability to ascertain information from luggage tags and claim checks
  • Ability to withstand prolonged periods of standing and/or walking
  • Ability to grasp, lift, and/or carry or otherwise move packages, boxes, and luggage weighing up to 75lbs
  • Ability to perform tasks requiring bending, stooping, kneeling, and/or walking
  • Good communication and guest service skills

Job Duties

  • Greet guests in a pleasant manner and inquire into their parking needs
  • Provide guests with information on valet parking fees or hold placards possessing this information
  • Provide guests with a receipt in exchange for handed-over keys
  • Drive guest vehicles to designated parking locations in a safe manner
  • Ascertain that vehicles are properly parked in designated lots and locked before being left alone
  • Use hand signals, batons, and lights to direct guest vehicles to available parking spots
  • Ascertain that keys and remotes are returned as soon as the car is handed over
  • Assist guests in jump starting vehicles that may have died and call for cabs or tow trucks when requested
  • Provide support in changing tires and replacing batteries of cars that have malfunctioned in the parking lot
  • Ascertain the cleanliness and maintenance of parking lots to ensure both customer and vehicle safety
  • Position or remove barricades to prevent parking in spots reserved for senior citizens or the disabled
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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