Outlet Sous Chef

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Professional Development

Job Description

This job opportunity is offered by a reputable hospitality and entertainment establishment committed to providing exceptional guest experiences through quality service and innovative culinary offerings. The company prides itself on creating a fun-filled, engaging, and dynamic environment where service excellence is the cornerstone. Dedicated to maintaining high standards of cleanliness, sanitation, and operational efficiency, this establishment values professionalism, teamwork, and continuous improvement in all aspects of its operations.

The role being advertised is a pivotal supervisory position responsible for overseeing the culinary operations within the facility. This role requires the candidate to foster an exciting atmosphere that delights guests throug... Show More

Job Requirements

Four years of Culinary experience preferably in hospitality or entertainment facility
Two years supervisory experience
Must be able to successfully complete a background check
Knowledge of computer software including Microsoft Word and Excel
Ability to work independently with minimal supervision
Maintains confidentiality with regard to employee concerns and sensitive department information
Maintain established company and departmental uniform, appearance, and hygiene standards at all times
Experience with P.O.S. Systems and PC-related systems
Must be able to walk and stand for at least a full eight-hour shift
Must be able to lift up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout shift
Ability to bend, reach, pull, push, kneel, squat, and grasp as needed
Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays
Station assignments covering large areas with long walking distances, work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control
The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory
Must be able to handle all types of guest-related situations
relay all guest compliments and complaints to department management

Job Qualifications

Four years of culinary experience preferably in hospitality or entertainment facility
Two years supervisory experience
Knowledge of computer software including Microsoft Word and Excel
Experience with P.O.S. systems and PC-related systems
Ability to work independently with minimal supervision
Strong communication and leadership skills
Ability to maintain confidentiality with employee and department sensitive information
Ability to maintain appearance and hygiene standards
Ability to handle guest complaints and inquiries with good judgment
Ability to work in a fast-paced environment and flexible schedule

Job Duties

Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount
Menu development and implementation in compliance with Management directives
Preparation and presentation of all menu items
Monitoring and maintenance of all equipment, small wares, sanitation, and cleanliness of the outlet
Inventory control, product flow, and rotation of products to ensure quality and freshness
Provide effective ordering to meet business needs in compliance with food cost controls and budgetary guidelines
Work with the Executive Chef on menu development and implementation and establishing new and innovative menu items and specials
Develop comprehensive training manual, implement intensive and continued training for staff including daily presentation and explanation of specials
Ensure total quality and quantity control for all products received in the outlet
Provide consistent follow-up on all aspects of operational functions
Act as liaison between front and back of the house operations
Responsible for direct supervision, evaluation, staff training, and coaching/discipline
Adheres to and administers established Food and beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes
Assists in establishing standards and procedures for ensuring proper sanitation and excellent customer service
Communicate (both written and verbal) with and promote positive team members and guest relations
Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same
Maintain professionalism at all times when working with other team members and/or guests
Promotes outstanding internal and external guest relations and internal teams
Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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