Operations Supervisor - Transportation (Supply Chain/Logistics)
Job Overview
Compensation
Salary
Range $56,200.00 - $74,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus program
Employee assistance program
Training and Development
Job Description
Penske Logistics is a global leader in transportation, warehousing, and freight management solutions, providing innovative and effective supply chain services to a broad range of industry-leading companies. With a significant presence across North America, South America, Europe, and Asia, Penske Logistics focuses on delivering exceptional business results by enhancing supply chain visibility and reducing costs. Their commitment to operational excellence, customer satisfaction, and continuous improvement has earned Penske a reputation as a trusted partner in the logistics and transportation sector.
The role of Operations Supervisor at Penske Logistics is a critical position responsible for overseeing the daily activities related to transportation and logistics at a single location. This role demands a dynamic and team-oriented leader who excels in managing both people and processes. The Operations Supervisor ensures that all driver deliveries, loading and unloading of trailers, and customer service operations are executed efficiently, meeting both customer requirements and company objectives. This full-time, Monday through Friday role operates mainly from 3:00 PM to 12:00 AM, with some flexibility depending on operational needs. The salary range for the position falls between $56,200 and $74,500, with eligibility for bonuses based on individual and location performance.
In this role, the supervisor leads by example, driving productivity, safety, and quality standards while fostering an engaging and motivated work environment. They oversee workforce and equipment scheduling, perform performance management including coaching and disciplinary actions, and actively participate in the hiring process. The Operations Supervisor also plays a vital role in continuous improvement initiatives by evaluating current procedures and recommending changes to boost efficiency. In addition to operational leadership, the supervisor maintains strict financial and safety compliance, ensuring that all activities align with corporate policies and regulatory requirements.
At Penske Logistics, the Operations Supervisor is empowered to make decisions that directly impact operational success and customer satisfaction. The position requires strong interpersonal skills to build and maintain relationships with associates, leadership, and customers, promoting collaboration and accountability. Candidates should demonstrate proficiency in common office software like Microsoft Word, Excel, Outlook, and PowerPoint to manage reports and communications efficiently. The role demands a proactive individual who accepts ownership and responsibility for smooth operations, embraces problem-solving with critical thinking, and is open to engaging in continuous learning and development.
Working at Penske Logistics offers associates a comprehensive benefits package designed to support wellness and work-life balance. The company provides a supportive environment that encourages career growth and development. As an Equal Opportunity Employer, Penske values diversity and inclusion and strives to create a workplace where all employees can thrive. This role not only offers a competitive salary and bonus potential but also an opportunity to be part of a forward-thinking leader in the logistics industry, dedicated to innovation, performance, and excellence.
The role of Operations Supervisor at Penske Logistics is a critical position responsible for overseeing the daily activities related to transportation and logistics at a single location. This role demands a dynamic and team-oriented leader who excels in managing both people and processes. The Operations Supervisor ensures that all driver deliveries, loading and unloading of trailers, and customer service operations are executed efficiently, meeting both customer requirements and company objectives. This full-time, Monday through Friday role operates mainly from 3:00 PM to 12:00 AM, with some flexibility depending on operational needs. The salary range for the position falls between $56,200 and $74,500, with eligibility for bonuses based on individual and location performance.
In this role, the supervisor leads by example, driving productivity, safety, and quality standards while fostering an engaging and motivated work environment. They oversee workforce and equipment scheduling, perform performance management including coaching and disciplinary actions, and actively participate in the hiring process. The Operations Supervisor also plays a vital role in continuous improvement initiatives by evaluating current procedures and recommending changes to boost efficiency. In addition to operational leadership, the supervisor maintains strict financial and safety compliance, ensuring that all activities align with corporate policies and regulatory requirements.
At Penske Logistics, the Operations Supervisor is empowered to make decisions that directly impact operational success and customer satisfaction. The position requires strong interpersonal skills to build and maintain relationships with associates, leadership, and customers, promoting collaboration and accountability. Candidates should demonstrate proficiency in common office software like Microsoft Word, Excel, Outlook, and PowerPoint to manage reports and communications efficiently. The role demands a proactive individual who accepts ownership and responsibility for smooth operations, embraces problem-solving with critical thinking, and is open to engaging in continuous learning and development.
Working at Penske Logistics offers associates a comprehensive benefits package designed to support wellness and work-life balance. The company provides a supportive environment that encourages career growth and development. As an Equal Opportunity Employer, Penske values diversity and inclusion and strives to create a workplace where all employees can thrive. This role not only offers a competitive salary and bonus potential but also an opportunity to be part of a forward-thinking leader in the logistics industry, dedicated to innovation, performance, and excellence.
Job Requirements
- High school diploma or equivalent
- Relevant leadership experience in logistics or transportation
- Ability to supervise processes and direct activities
- Strong interpersonal and communication skills
- Proficient in Microsoft Office applications
- Demonstrated ability to motivate and coach team members
- Experience driving process improvements
- Ability to handle performance management and disciplinary actions up to written warnings
- Willingness to work Monday through Friday 3:00 PM to 12:00 AM
- Ability to manage multiple tasks and priorities
- Ability to pass background check and drug screening
- Willingness to travel as necessary
Job Qualifications
- Demonstrated leadership qualities with strong interpersonal skills
- Ability to work efficiently and independently with strong time management and organizational skills
- Strong written and oral communication skills
- Ability to actively listen
- Ability to manage through a problem and make decisions independently
- Ability to drive process improvement and lead change
- Proficient computer skills including Microsoft Word, Excel, Outlook, and PowerPoint
- Demonstrated ownership and responsibility to run the operation with a sense of urgency
- High school diploma or equivalent required
- Bachelor’s degree preferred
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary
- Must complete Penske employment application and submit to background investigation and drug screening
Job Duties
- Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations
- Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
- Conduct team meetings
- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations
- Assist in new associate training
- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
- Have a thorough working knowledge of the site operating systems to ensure operational compliance and correct exception resolution
- Complete all necessary records and reports in a timely and accurate fashion
- Ensure compliance with financial policies and procedures such as tracking MPG, returns, damages, etc.
- Understand the relationship between decision-making and profitability
- Closely manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets
- Ensure day-to-day management and associate activities are aligned with the location safety strategy
- Provide associates with communication, training, feedback, and direction to ensure safe performance
- Ensure compliance with all applicable regulatory agencies and company policies and procedures
- Conduct safety observations
- Understand the location-specific customer goals and objectives and work to meet and exceed these expectations daily
- Ensure the customer knows that we are committed to helping them meet their objectives
- Determine areas that could benefit from continuous improvement efforts
- Properly plan work assignments to ensure effective use of fleet equipment
- Work with hourly associates to ensure they understand safe and efficient operation of equipment
- Work with vendors to ensure equipment is maintained
- Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
- Perform other projects and tasks as assigned by supervisor
Job Criteria
Experience
No experience required
Job Location
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