Operations Supervisor

Tempe, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $65,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Career advancement opportunities

Safe working environment

employee training

competitive salary

Job Description

Loomis is a leading cash management company operating nearly 200 branches across the United States. Specialized in armored transportation, cash management centers, and cash inventory vaults, Loomis plays a critical role in ensuring the smooth flow of cash throughout financial institutions and retail businesses nationwide. Known for its commitment to providing employees with rewarding career advancement opportunities and a supportive work environment, Loomis fosters a culture where many of its leaders started in entry-level positions such as driver/guards or tellers. This commitment demonstrates the company’s dedication to growth and employee satisfaction, making it an attractive place for motivated professionals seeking... Show More

Job Requirements

High school diploma or equivalent
A valid firearms permit
Proven leadership experience
Experience in transportation or logistics
Strong communication skills
Proficiency with Microsoft Office
Ability to supervise, train, and manage staff
Willingness to work in a fast-paced and secure environment
Ability to handle emergency situations

Job Qualifications

A valid firearms permit
Strong leadership and supervisory presence proven through professional experience
Excellent verbal and written communication skills with the ability to teach, coach, and present to small and large groups
Experience in transportation and warehousing, transportation logistics, or a related field
Experience in banking or retail cash and ATM operations preferred
Excellent computer skills and working knowledge of Microsoft Office programs
Strong desire to succeed, advance, grow your career, and work for an industry-leading company

Job Duties

Complete and maintain scheduling/routing on a daily basis
Oversee and coordinate armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations
Maintain effectiveness and efficiency of route, terminal and vault operations
Ensure safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
Protect security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing
Investigate accidents and process required paperwork
Develop and maintain customer service capabilities among all operations staff
Respond to customer inquiries and complaints and solve logistical issues
Coordinate with sales, other division branches and departments, division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers
Control overtime hours and monitor employee vacation schedules
Communicate with all employees to immediately resolve any outstanding issues and complaints
Perform additional responsibilities as assigned by Operations Manager or other management team members
Provide leadership dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives
Recruit, interview, test, select, train and supervise operations personnel
Oversee maintenance of vehicles, forklifts, and other equipment
Respond to emergencies, including employee injuries, facility security incidents, vehicle incidents, and security investigations
Manipulate and maintain route and vault data including manual paperwork and electronic data
Perform all other duties assigned by Operations Manager or Branch Manager

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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