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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
life and disability coverage
Savings accounts
tuition aid
Travel and lodging perks
Job Description
Stonebridge is a renowned hospitality company dedicated to providing exceptional guest experiences through impeccable service and operational excellence. As a leading hotel management firm, Stonebridge prides itself on fostering a welcoming and professional environment for both guests and employees. The company operates a portfolio of hotels across diverse locations, including New York, New York, where this position is based. Stonebridge is committed to equal employment opportunities, offering a work culture that encourages growth, diversity, and inclusion.
The role of Operations Supervisor at Stonebridge’s New York hotel is a pivotal position aimed at supporting the General Manager in overseeing the hotel... Show More
The role of Operations Supervisor at Stonebridge’s New York hotel is a pivotal position aimed at supporting the General Manager in overseeing the hotel... Show More
Job Requirements
- Bachelor's degree (B.A.) from four-year college or university
- One to two years related experience and/or training
- Equivalent combination of education and experience
- Flexibility to work nights, holidays and weekends
- Ability to read and write fluent English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to interpret and perform basic computer and POS system functions
- Knowledge of Outlook, Word and Excel
Job Qualifications
- Must have flexibility to work nights, holidays and weekends
- Must be able to read and write fluent English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to interpret and perform basic computer and POS system functions
- Knowledge of Outlook, Word and Excel
Job Duties
- Work with General Manager to train and monitor front office staff
- Monitors guest service scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution
- Communicates with the Engineering Department regarding maintenance requests from guests
- Communicates with the Housekeeping Department regarding guest rooms and requests
- Has complete working knowledge of software system including all daily transactions
- Assists with reservations and checking guests in and out of the hotel
- Handles checks and credit cards received from guests for hotel payments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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