Operations Manager - (Pick Pack)

Newrest is a global leader in in-flight catering services, providing high-quality food and exceptional customer service to airline passengers worldwide. With a strong presence in numerous countries, Newrest focuses on delivering innovative catering solutions, ensuring safety, hygiene, and customer satisfaction as top priorities. The company prides itself on a diverse and inclusive work environment where employees are respected, valued, and given opportunities for growth. As an employer, Newrest is dedicated to fostering a culture of excellence, teamwork, and continuous improvement in all aspects of its operations, particularly within its rapidly growing team.

The Operations Manager position at Newrest plays a critical role in the daily management of operations within the unit. This role involves overseeing production, logistics, supply chain management, safety compliance, quality control, personnel, and customer service functions to maintain the highest levels of service and quality standards. The Operations Manager is responsible for setting the tone for the company culture, ensuring that all team members are motivated, well-trained, and treated equitably. Leadership is a core aspect, as this position requires mentoring and coaching managers to foster performance, policy adherence, and career advancement within Newrest's framework. This leader drives recruitment and retention strategies to build a strong, capable workforce committed to excellence.

In addition to leadership duties, the Operations Manager ensures that all quality and safety procedures meet both client and Newrest standards, including compliance with HACCP and other food safety protocols. Operational efficiency is paramount, requiring the development and execution of methods that prevent delays, reduce costs, and enhance productivity without compromising quality. Financial management responsibilities include budget adherence, financial reviews with senior management, and driving improvements in plant output and waste reduction.

Newrest values career progression and promotes from within, offering clear pathways for the Operations Manager to advance to higher roles such as Assistant General Manager or General Manager. Employees benefit from comprehensive healthcare coverage, paid time off, retirement plans, and various employee support programs. This role is ideal for a dynamic, strategic thinker with strong problem-solving skills, a passion for leadership, and the ability to thrive in a fast-paced, evolving environment. Candidates must be physically capable of managing tasks in a demanding warehouse setting while maintaining a focus on safety and quality. This position promises a rewarding career with ample growth opportunities within a globally respected company.