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Operations Manager | Central Park Boathouse

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $80,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a distinguished leader in the live event and venue management industry, recognized as the premier partner to some of the world’s most iconic live events, venues, and renowned brands. With a vast network that spans 450 venues worldwide, Legends Global facilitates around 20,000 events annually and entertains approximately 165 million guests each year. The company excels in delivering fully integrated premium services through a white-label approach, ensuring that their partners maintain high visibility and success. Their expertise extends across all facets of venue operations, including feasibility and consulting, owner’s representation, sales, strategic partnerships, hospitality, merchandise, venue management,... Show More

Job Requirements

  • Minimum of 3 – 5 years experience in a fine dining restaurant environment
  • Current food protection certification
  • Ability to work in a fast-paced environment
  • Strong leadership and communication skills
  • Knowledge of fine wines and beverage programs
  • Familiarity with POS systems and scheduling software
  • Proficiency with Microsoft Office
  • Ability to work non-traditional hours including nights, weekends and holidays

Job Qualifications

  • Strong attention to detail
  • Able to demonstrate flexibility and quickly adapt to changes
  • Ability to be self-motivated and work independently and work well as a team player
  • Ability to work in a fast-paced environment
  • Minimum of 3 – 5 years in a fine dining restaurant environment
  • Knowledge of fine wines and beverage programs
  • Strong knowledge of food and beverage procedures, controls and administration practices
  • Excellent written and verbal communication skills
  • Strong leadership, communication, and conflict-resolution skills
  • Familiarity with POS systems and scheduling software
  • Proficiency with technology, including Microsoft packages
  • Current food protection certification

Job Duties

  • Oversee and check opening and closing duties of the Café and Boat Rentals staff and their assigned locations
  • Responsible for scheduling and payroll of Café and Boat Rentals
  • Superintend daily operations and execution of café and boat rentals, dining room and bar
  • Maintain cleanliness and organization of café and boat rental areas to be in compliance with local health code
  • Manage reservations, guest flow, and the host team to optimize seating, service efficiency, and overall dining experience
  • Supervise and coordinate front-of-house staff, including servers, hosts, and bartenders, ensuring prompt, professional, and attentive service
  • Conduct daily pre-shift meetings to communicate specials, VIP guests, reservations, service priorities, and operational updates
  • Maintain close coordination with kitchen leadership to ensure accurate order flow, timely service, and consistent food quality
  • Actively engage with guests on the floor, providing menu and beverage recommendations, resolving concerns quickly, and ensuring exceptional hospitality standards
  • Utilize wine and beverage knowledge to support service and guide staff and guests on wine and cocktail pairings
  • Manage staff scheduling, labor planning, and performance management, including coaching, training, and handling disciplinary matters
  • Oversee opening and closing procedures, side work completion, POS reporting, and inventory control to ensure efficient operations
  • Ensure the dining room, bar, and service areas meet the highest standards of cleanliness, presentation, and operational readiness
  • Coordinate and execute special occasions and events, including birthdays, anniversaries, and private dining functions
  • Monitor and maintain appropriate supply levels for service stations and operational needs
  • Maintain a professional restaurant image, including staff appearance, uniform standards, and service etiquette
  • Complete administrative responsibilities including payroll coordination, reporting, invoicing, and compliance with company policies and procedures
  • Ensure adherence to health, safety, and sanitation standards, maintaining a safe environment for guests and employees and completing incident reports
  • Practice safe work habits and complete company and venue safety and general compliance training
  • Maintain a pleasant and collaborative attitude towards customers, co-workers, and management
  • Adheres to the Legends Global and venue company policies
  • Complete other duties assigned by management
  • Available to work non-traditional hours (nights, weekends and holidays)

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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