Operations Manager - Hiring Immediately

Gastamo is a vibrant full-service restaurant group known for delivering exceptional dining experiences through heartfelt hospitality, great food, and unique environments. As a company, Gastamo is dedicated to creating an atmosphere where employees feel valued and guests feel special. With a strong commitment to teamwork, continuous growth, and a culture focused on quality and service, Gastamo has built a reputation for being a leader in the hospitality industry. Employees enjoy working in a fun, inclusive environment where career development and professional growth are encouraged and supported.

The Operations Manager role at Gastamo is a pivotal position responsible for overseeing all aspects of restaurant operations during the management team’s off-shifts. This role involves managing food production, guest service, team member performance, restaurant cleanliness, and administrative duties. Reporting directly to the General Manager, the Operations Manager works closely with the management team to train, motivate, and develop team members, ensuring a high level of performance and guest satisfaction. With a competitive salary range of $65,000 to $75,000 per year, the Operations Manager benefits from a comprehensive compensation and benefits package that includes monthly dining benefits, health, dental, and vision insurance, a $400 health benefit, 401k match, paid vacation and sick leave, quarterly performance bonuses, and opportunities for career advancement.

As part of their work, the Operations Manager leads a team of 20 or more employees, embodying Gastamo’s core values by providing heartfelt hospitality, attention to detail, and fostering a team-first mindset. They ensure all team members receive thorough training, oversee performance evaluations, and provide daily coaching and recognition. This leadership role also involves managing proper staffing, scheduling, labor costs, and maintaining the restaurant’s safety and cleanliness standards to ensure compliance with company policies and governmental regulations.

Guest experience is central to the Operations Manager’s responsibilities, where they maintain high sales and customer satisfaction by supervising quality food and beverage production and service. They actively engage with guests during peak hours, resolving complaints, passing on compliments, and using guest feedback to drive continuous improvement. The role also demands financial stewardship by managing labor and food costs through scheduling and inventory control, as well as assisting with promotional and marketing efforts to maximize sales.

Operations Managers at Gastamo are expected to demonstrate integrity, professionalism, and a passion for hospitality. They contribute to a positive work environment by fostering communication through staff meetings and training, and by ensuring all company procedures and safety protocols are followed. The role is ideal for leaders who thrive on learning, adapting, taking initiative, and influencing others positively. Gastamo supports its Operations Managers with mental health resources and opportunities for promotion, creating a fulfilling career path within the company.

In summary, the Operations Manager position at Gastamo is an exciting opportunity for experienced restaurant managers looking to make a meaningful impact within a progressive and supportive hospitality group. This role offers competitive compensation, a dynamic work environment, comprehensive benefits, and the chance to grow professionally while helping to create memorable dining experiences for guests.