Operations Manager

Cinergy Entertainment is a dynamic and growing family entertainment company that brings the magic of movies and amusement into the lives of its guests. Known for creating memorable and exciting experiences, Cinergy is dedicated to delivering top-notch entertainment in a vibrant and welcoming atmosphere. As a leader in the entertainment industry, Cinergy combines the thrill of cinematic adventures with engaging games, delicious concessions, and a lively bar environment, ensuring that each visit to their venues is unique and enjoyable for guests of all ages. The company prides itself on fostering a culture where team members embody friendliness and positivity, truly defining the Cinergy experience through their interactions and service. Cinergy Entertainment offers excellent career growth opportunities, making it an attractive place for individuals who are passionate about hospitality and entertainment to build their careers.

The Operations Manager role at Cinergy Entertainment is a pivotal position responsible for supporting the General Manager by leading team members in the day-to-day operational functions of the venue. This leadership role involves overseeing several critical areas including theatres, games, concessions, and the bar, ensuring that each segment operates smoothly and efficiently. The Operations Manager is instrumental in monitoring, measuring, and reporting on operational issues and opportunities, helping the company maintain high standards and deliver exceptional guest experiences consistently. With a focus on adherence to company policies and standards, this role demands a proactive, business-savvy individual who can address challenges and inspire their team to perform at their best.

This role is well-suited to individuals with management experience in the hospitality industry who have the ability to attract, develop, and retain top talent. It requires strong communication skills across all organizational levels, proficiency in handling guest concerns, and demonstrated computer skills including familiarity with software such as Outlook, Word, Excel, and POS systems. Cinergy Entertainment values team members who bring a high level of business acumen and practical common sense to their roles. Additionally, candidates must meet a minimum age requirement of 21 and possess the ability to communicate clearly in English to effectively support guest service and safety procedures.

Working at Cinergy comes with a competitive pay structure and benefits, including direct deposit and a quarterly performance bonus program to reward exceptional contributions. Employees also benefit from comprehensive medical, dental, vision, life, and disability insurance options, along with a retirement savings plan that includes a guaranteed match, supporting long-term financial security. The company encourages career development and provides 15 days of paid time off annually, helping employees maintain a healthy work-life balance. Furthermore, team members enjoy perks such as free movie tickets, video game play privileges, and discounts on food and non-alcoholic beverages, making it an exciting and rewarding workplace environment for those who are passionate about entertainment and hospitality.