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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,100.00 - $95,700.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid vacation
Paid sick leave
Life insurance
401k with Matching
Flexible spending account
Employee assistance program
Tuition Reimbursement
Complimentary employee meal
complimentary parking
Referral bonuses
Job Description
Park Hyatt Aviara is a premier luxury resort located in San Diego, California. This Forbes Four-Star and AAA Five-Diamond destination is highly regarded for its elegant accommodations, exceptional amenities, and stunning natural surroundings. Recently renovated, the resort showcases striking architecture and is home to a beautiful spa, an 18-hole golf course designed by Arnold Palmer, and over 200 acres of lush landscape. Guests at Park Hyatt Aviara enjoy a sophisticated yet approachable luxury experience that reflects the unique character of the Carlsbad area. The resort offers world-class recreation and relaxation, making it a sought-after destination for both leisure and business... Show More
Job Requirements
- a true desire to satisfy the needs of others in a fast paced environment
- refined verbal and written communication skills
- minimum of one year previous front office supervisory experience preferred
- ability to work a flexible schedule, including holidays and weekends
Job Qualifications
- previous experiences in a luxury resort preferred
- must possess a professional presentation
- outstanding guest services skills
- sophisticated verbal and written communication skills
- strong interpersonal and problem-solving abilities
- highly responsible and reliable
- ability to work well under pressure in a fast-paced environment
Job Duties
- assist front office manager in all administrative tasks as assigned
- answer phones, greet customers, assist with check-in and check-out procedures, make reservations
- confirm staff schedules
- assist with payroll procedures
- accurately perform data-entry tasks
- resolve customer complaints and issues
- represent the hotel brand in a professional manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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