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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.77 - $28.12
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
Employee Stock Purchase Program
Equity program
emergency savings
Financial well-being tools
Tuition coverage
student loan management resources
Educational opportunities
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a global leader in the coffeehouse industry, renowned for its commitment to quality, community, and sustainability. Since its inception, Starbucks has focused on creating unique experiences for customers through exceptional coffee, innovative products, and a welcoming atmosphere. Starbucks Reserve® is a prestigious line within Starbucks that celebrates rare and exquisite coffee offerings alongside culinary innovation. This brand elevates the coffee experience by combining specialty coffee with high-quality food in a setting designed to foster connection and cultural appreciation. Starbucks Reserve® locations include flagship stores, Reserve Kitchens, and exclusive cafes across the United States. These spaces serve... Show More
Job Requirements
- Customer service experience in retail and/or restaurant environment
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Ability to carry 35lb on a consistent basis
- Identify, train, and model adherence to health and safety standards at all times
Job Qualifications
- Customer service experience in retail and/or restaurant environment
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Ability to carry 35lb on a consistent basis
- Identify, train, and model adherence to health and safety standards at all times
- High attention to detail
- Strong work ethic
- Ability to multitask and prioritize
- Additional languages beneficial
- Meet store operating policies and standards
- Effective oral and written communication skills
- Ability to lead the work of others
- Ability to learn quickly
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Act with integrity, honesty, and knowledge that promotes the culture, values, and mission of Starbucks
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example
- Anticipate customer and store needs by constantly evaluating the environment and customer for cues
- Communicate information to the manager so that the appropriate response can be made to create the Starbucks Reserve® experience during each shift
- Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Provide feedback to the operations manager
- Contribute to a positive environment
- Deliver legendary service to each customer
- Develop a positive and professional working relationship with each partner
- Execute operational assignments during scheduled shifts
- Leverage functional systems consistently to support delivery of the Starbucks Reserve® experience
- Follow Starbucks Reserve® operational policies and procedures, including those for cash handling, health, safety, and security
- Manage service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and standards
- Maintain regular and consistent attendance and punctuality
- Engage in storytelling and communication of the Starbucks Reserve® Kitchen brand, food, and culture
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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