Job Overview
Compensation
Salary
Range $65,000.00 - $80,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible spending account
Employee assistance program
Professional Development
Job Description
Flowspace is a dynamic and innovative logistics technology company that specializes in empowering independent fulfillment across the ecommerce and retail sectors. With a mission to revolutionize how brands manage their supply chains, Flowspace provides merchants with invaluable data, actionable insights, and seamless automation designed to transform supply chains into strategic assets. By leveraging cutting-edge software technology, Flowspace offers unmatched visibility and strategic insights tailored explicitly for modern tech-savvy brands and retailers. This commitment to innovation and excellence has positioned Flowspace as an industry leader, recognized for its award-winning fulfillment solutions that redefine industry standards in an increasingly competitive landscape.
As part of a growing company supported by prominent investors such as Canvas Ventures, Moment Ventures, BuildGroup, Y Combinator, and other esteemed angels, Flowspace stands at the forefront of a $1 trillion ecommerce market. The company is dedicated to enabling brands to exceed customer expectations through seamless and efficient post-purchase experiences, making it a true game changer in the rapidly evolving fulfillment space.
The Operations Coordinator role on the Logistics Network Team at Flowspace is a vital position focused on overseeing operations within the greater Atlanta area. This role is responsible for ensuring the smooth performance of Flowspace’s warehouse partners by actively monitoring Service Level Agreements (SLAs), supporting client communications, and driving inventory control initiatives. The position requires a hands-on approach, with daily presence based at warehouse partner locations, providing close operational guidance and support.
The Operations Coordinator will manage relationships with operations personnel to guarantee fulfillment quality and operational efficiency. This involves closely tracking key performance data, addressing and resolving escalations promptly, and implementing effective solutions that uphold Flowspace’s stringent quality criteria. Additionally, this role entails supporting client requests to ensure the highest level of service and participating in invoice management activities.
This opportunity is ideal for individuals who thrive in a dynamic logistics environment, have strong communication and organizational skills, and possess critical thinking abilities. Those with prior experience in fulfillment operations, inventory control, or account management will find this role an excellent platform to leverage their expertise while contributing to the growth and success of a forward-thinking company. Additionally, the role requires managing multiple teams remotely, utilizing various virtual tools like GSuite, Slack, Zoom, and Miro, and supporting a hybrid working environment that spans different time zones.
The base salary range for this role is $65,000 to $80,000 per year, with compensation packages tailored to factors unique to each candidate, including skill set, certifications, and geographic location. This role offers an exciting opportunity to join a passionate team that is shaping the future of ecommerce logistics and fulfillment operations, providing valuable experience and career growth potential within a fast-paced startup environment.
As part of a growing company supported by prominent investors such as Canvas Ventures, Moment Ventures, BuildGroup, Y Combinator, and other esteemed angels, Flowspace stands at the forefront of a $1 trillion ecommerce market. The company is dedicated to enabling brands to exceed customer expectations through seamless and efficient post-purchase experiences, making it a true game changer in the rapidly evolving fulfillment space.
The Operations Coordinator role on the Logistics Network Team at Flowspace is a vital position focused on overseeing operations within the greater Atlanta area. This role is responsible for ensuring the smooth performance of Flowspace’s warehouse partners by actively monitoring Service Level Agreements (SLAs), supporting client communications, and driving inventory control initiatives. The position requires a hands-on approach, with daily presence based at warehouse partner locations, providing close operational guidance and support.
The Operations Coordinator will manage relationships with operations personnel to guarantee fulfillment quality and operational efficiency. This involves closely tracking key performance data, addressing and resolving escalations promptly, and implementing effective solutions that uphold Flowspace’s stringent quality criteria. Additionally, this role entails supporting client requests to ensure the highest level of service and participating in invoice management activities.
This opportunity is ideal for individuals who thrive in a dynamic logistics environment, have strong communication and organizational skills, and possess critical thinking abilities. Those with prior experience in fulfillment operations, inventory control, or account management will find this role an excellent platform to leverage their expertise while contributing to the growth and success of a forward-thinking company. Additionally, the role requires managing multiple teams remotely, utilizing various virtual tools like GSuite, Slack, Zoom, and Miro, and supporting a hybrid working environment that spans different time zones.
The base salary range for this role is $65,000 to $80,000 per year, with compensation packages tailored to factors unique to each candidate, including skill set, certifications, and geographic location. This role offers an exciting opportunity to join a passionate team that is shaping the future of ecommerce logistics and fulfillment operations, providing valuable experience and career growth potential within a fast-paced startup environment.
Job Requirements
- Must be based in the greater Atlanta area
- Approx 20% travel for CSP visits - local and interstate, employee team gatherings, conferences and in person customer meetings
- Must be able to operate traditional office equipment (i.e. laptop, keyboard, phone)
- Must be able to work across multiple teams in a remote setting, across different time zones, within reasonable time frames/expectations
- Must be able to successfully manage a variety of virtual technology tools, to communicate and work in a remote environment (i.e. GSuite, Slack, Zoom, Miro)
Job Qualifications
- 2 or more years of logistics or supply chain experience
- Past inventory control, fulfillment operations or account management experience
- Excellent communication, organization and time management skills
- Critical thinking and problem solving ability
- Strong relationship management skills
- Works efficiently and with a sense of urgency
Job Duties
- Manage relationships with operations personnel
- Track performance data and ensure SLAs are being met
- Triage and problem solve escalations as they arise, and implement solutions quickly and effectively
- Ensure warehouse partners meet Flowspace quality criteria
- Support client communication and requests
- Some invoice management and creation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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