Operations Coordinator, Food & Beverage

Miami, FL, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Paid Time Off

401k Retirement Plan

Job Description

Flow is a pioneering real estate company that goes beyond traditional property management and development. At its core, Flow is a dynamic brand, a forward-thinking technology platform, and a comprehensive operations ecosystem managing diverse living and working environments including condominiums, hotels, multifamily residences, and office spaces. Established to redefine the way people live, work, and connect, Flow is dedicated to creating vibrant communities that prioritize flexibility, connectivity, and authentic human interaction. The company’s mission of "oneness" places residents at the center of its efforts, fostering meaningful connections not only among neighbors but also with the natural world. Flow’s innovative approach integrates life, work, creativity, and play all in one place, creating thoughtfully designed spaces that serve the needs of modern urban living while emphasizing community and well-being.

The Food & Beverage Operations Coordinator role at Flow is an essential part of the company’s growth and success in delivering exceptional hospitality experiences across multiple locations. This position plays a critical role in building the operational backbone of the Food & Beverage segment encompassing various kitchens, cafes, grocers, and event spaces. The coordinator will be responsible for creating and improving structures and workflows that enhance day-to-day operations, ensuring the highest standards of service and efficiency. Key responsibilities include overseeing staffing and hiring processes in partnership with leadership and HR teams, maintaining operational systems including SOPs and POS management, coordinating communication across departments, and managing projects from inception to completion.

Candidates for this role should bring a passion for hospitality, excellent organizational skills, and a proactive, detail-oriented approach. The role requires hands-on experience with the Toast POS system, expertise in managing menus, pricing, and sales data, as well as strong project management capabilities to track ongoing initiatives and assist with event logistics. This position supports the company’s commitment to high operational standards including food safety compliance, vendor and inventory management, and marketing collaboration. The Food & Beverage Operations Coordinator will be a key driver in ensuring an outstanding experience for both residents and guests at Flow properties.

This is a full-time position with competitive compensation. Staff members benefit from a supportive work environment and are encouraged to thrive in a fast-paced, evolving business. The role also requires the ability to commute and travel between Flow properties located across cities such as Miami, Brickell, Wynwood, and Fort Lauderdale.

Job Requirements

2-3 years of relevant food and beverage or hospitality experience
Experience using Toast POS system
Strong organizational and project management skills
Excellent communication abilities
Detail-oriented mindset with accountability
Proficiency in Google Workspace and Microsoft Office
Ability to work cross-functionally and independently
Capacity to commute to multiple Flow locations
Availability to work in a fast-paced, dynamic environment

Job Qualifications

2-3 years food and beverage management or hospitality operations experience
Passion for healthy food, wellness, and hospitality
Hands-on Toast POS experience including menus, pricing, product management, and reporting
Exceptional organizational and project management skills
Strong communication and follow-through
Detail-oriented with a strong sense of accountability
Comfortable working cross-functionally across departments
Advanced proficiency with Google Workspace and Microsoft Office
Ability to thrive in a fast-paced, evolving environment
Must be able to commute and travel between Flow properties

Job Duties

Partner with leadership and HR to coordinate hiring
Schedule interviews, onboarding, and training
Track staffing needs across locations
Maintain employee records and onboarding documentation
Coordinate uniforms, training schedules, and coverage
Maintain operational task lists and follow up on pending items
Coordinate communication across kitchens, cafes, grocers, logistics, purchasing, marketing, and leadership
Prepare meeting agendas and action items
Support implementation of new operational procedures and standards
Maintain SOPs, operational manuals, and training documents
Organize digital files and operational trackers
Manage Toast POS updates, product setup, pricing, menus, and data accuracy
Build systems that improve how we work
Manage purchase orders, vendor communication, invoices, deliveries, inventory reports, and ordering schedules
Track COGS and maintain operational documentation
Coordinate timelines for operational initiatives
Follow up with vendors, contractors, suppliers, and internal teams
Track permits, construction, and projects through completion
Coordinate logistics for events, promotions, product launches, and community activations with marketing
Maintain food safety documentation, licenses, and operational records across locations
Uphold company standards