Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
The University of Wisconsin-Madison (UW-Madison) is a renowned public research university committed to excellence in teaching, research, and outreach. Located in Madison, Wisconsin, UW-Madison serves a diverse student body and fosters a vibrant community for faculty and staff. The university is dedicated to creating a welcoming and inclusive environment where diversity is celebrated, and all community members are supported. UW-Madison values innovation, creativity, and collaboration as essential components of its mission to serve the state of Wisconsin and the broader global community.
Within UW-Madison, the South Madison Partnership (UWSMP) plays a critical role as a bridge connecting the university with the South Madison community. UWSMP focuses on establishing and nurturing mutually beneficial partnerships that address community-identified priorities and advance collective goals. It acts as a hub for engagement, providing resources and fostering collaboration between campus stakeholders and community members to support shared success and growth.
The Operations Coordinator position at UWSMP is a full-time, fixed-term role offering $27.00 per hour. This position operates under the supervision of the Assistant Director and is essential in maintaining the efficiency and effectiveness of the South Madison Partnership facility. The Coordinator is responsible for providing comprehensive administrative and operational support, ensuring smooth daily facility operations, and enhancing the overall user experience for community and university partners.
The role includes coordinating event logistics ranging from room reservations to audiovisual support, preparing the facility for various uses, and managing technology setup and troubleshooting within the building. The position requires an individual who can collaborate effectively with diverse groups including staff, students, vendors, and building management. Additionally, the Coordinator will uphold operational procedures, manage documentation, and support continuous improvements to workflows and facility functions.
This position entails core work hours Monday through Friday from 9 AM to 5 PM, with occasional requirements for early mornings, evenings, or weekends to accommodate events or special programming. The role is based on-site at the South Madison Partnership facility and is initially offered as a one-year fixed-term appointment with the possibility of extension based on operational needs and funding.
UW-Madison emphasizes equal opportunity and values diversity in its workforce. The university is committed to creating an inclusive environment where every individual’s background, perspective, and abilities enrich the campus culture. The selected Operations Coordinator will contribute to this mission by fostering a welcoming facility and supporting the university’s engagement with the community through excellent service and operational oversight.
Applicants should have experience supporting facility operations, event coordination, and administrative functions, with familiarity in room scheduling, audiovisual technology, and vendor coordination being highly valued. An associate degree is preferred to meet educational expectations. The ideal candidate will possess strong organizational skills, attention to detail, customer service aptitude, and the ability to troubleshoot and support basic technology needs in a dynamic, community-oriented setting.
Within UW-Madison, the South Madison Partnership (UWSMP) plays a critical role as a bridge connecting the university with the South Madison community. UWSMP focuses on establishing and nurturing mutually beneficial partnerships that address community-identified priorities and advance collective goals. It acts as a hub for engagement, providing resources and fostering collaboration between campus stakeholders and community members to support shared success and growth.
The Operations Coordinator position at UWSMP is a full-time, fixed-term role offering $27.00 per hour. This position operates under the supervision of the Assistant Director and is essential in maintaining the efficiency and effectiveness of the South Madison Partnership facility. The Coordinator is responsible for providing comprehensive administrative and operational support, ensuring smooth daily facility operations, and enhancing the overall user experience for community and university partners.
The role includes coordinating event logistics ranging from room reservations to audiovisual support, preparing the facility for various uses, and managing technology setup and troubleshooting within the building. The position requires an individual who can collaborate effectively with diverse groups including staff, students, vendors, and building management. Additionally, the Coordinator will uphold operational procedures, manage documentation, and support continuous improvements to workflows and facility functions.
This position entails core work hours Monday through Friday from 9 AM to 5 PM, with occasional requirements for early mornings, evenings, or weekends to accommodate events or special programming. The role is based on-site at the South Madison Partnership facility and is initially offered as a one-year fixed-term appointment with the possibility of extension based on operational needs and funding.
UW-Madison emphasizes equal opportunity and values diversity in its workforce. The university is committed to creating an inclusive environment where every individual’s background, perspective, and abilities enrich the campus culture. The selected Operations Coordinator will contribute to this mission by fostering a welcoming facility and supporting the university’s engagement with the community through excellent service and operational oversight.
Applicants should have experience supporting facility operations, event coordination, and administrative functions, with familiarity in room scheduling, audiovisual technology, and vendor coordination being highly valued. An associate degree is preferred to meet educational expectations. The ideal candidate will possess strong organizational skills, attention to detail, customer service aptitude, and the ability to troubleshoot and support basic technology needs in a dynamic, community-oriented setting.
Job Requirements
- Associate's degree preferred
- Experience supporting facility, operations, events, or administrative functions
- Experience with room scheduling and reservation systems
- Experience supporting meetings, conferences, or community events
- Familiarity with audiovisual systems, hybrid meeting technology, and basic technology troubleshooting
- Experience coordinating with vendors, service providers, or building management personnel
- Experience working in a community-based, university, nonprofit, or public-serving environment
- Experience training or directing student employees or temporary staff
Job Qualifications
- Experience supporting facility, operations, events, or administrative functions
- Experience with room scheduling and reservation systems
- Experience supporting meetings, conferences, or community events
- Familiarity with audiovisual systems, hybrid meeting technology, and basic technology troubleshooting
- Experience coordinating with vendors, service providers, or building management personnel
- Experience working in a community-based, university, nonprofit, or public-serving environment
- Experience training or directing student employees or temporary staff
Job Duties
- Coordinate room reservations and scheduling processes
- Assist with planning and implementation of meetings, workshops, trainings, and community events
- Coordinate room setup, audiovisual equipment, and event logistics
- Provide on-site event support and troubleshoot operational issues as needed
- Communicate facility policies and procedures to space users
- Assist with day-to-day facility operations and space management activities
- Conduct routine facility walkthroughs and identify maintenance, safety, accessibility, and operational concerns
- Coordinate facility service requests and communicate operational issues to the Assistant Director and appropriate service providers
- Support room readiness, furniture arrangements, signage, inventory, and space presentation
- Maintain facility documentation, operational procedures, and building records
- Maintain operational records, reports, scheduling systems, and inventories
- Assist with purchasing, invoice processing, supply management, and vendor coordination
- Support implementation of operational procedures and workflow improvements
- Prepare reports and operational documentation as requested
- Serve as a point of contact for visitors, community members, and university partners
- Provide information regarding facility use, programs, and available resources
- Assist with welcoming guests and ensuring a positive user experience
- Support onboarding and orientation for facility users and student staff
- Provide basic support for audiovisual equipment, presentation technology, hybrid meeting systems, computers, and room technology
- Coordinate technology troubleshooting with campus technology support providers and vendors
- Maintain technology inventories and assist with equipment setup and testing
- Support users with basic technology orientation and operational guidance
Job Criteria
Experience
No experience required
Job Location
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