Whataburger Restaurants logo

Operating Partner - Unit 1268

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Six figure income opportunity
weekly pay
Uncapped bonus potential
Schedule flexibility
Healthcare benefits
Life insurance
Paid Time Off
401(k) savings plan
Paid parental leave
short-term disability
long-term disability
scholarship program
Discounted meals
wireless service discounts
Computer software discounts
Fitness gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain, widely recognized for its signature burgers and a strong commitment to quality and community. Established in 1950, Whataburger has grown to become a staple in the quick-service restaurant industry, known for its unique menu, customer-centric approach, and dedication to employee growth and development. With locations primarily in the southern United States, Whataburger prides itself on fostering a welcoming environment for both guests and team members, emphasizing teamwork, operational excellence, and community involvement.

As a prominent player in the restaurant industry, Whataburger focuses on delivering exceptional guest experiences through high-quality food and outstanding service. The company invests heavily in its people, providing opportunities for career advancement, competitive compensation, and comprehensive benefits. Working at Whataburger means becoming part of a family that values integrity, respect, and continuous improvement, making it an excellent choice for those seeking a dynamic and rewarding career in hospitality and restaurant management.

The Operating Partner role at Whataburger is a leadership position responsible for managing the overall performance and operations of one or more restaurant locations. This role involves leading a team of Family Members to ensure a positive work environment and delivering a superior customer experience. The Operating Partner is instrumental in driving financial results, overseeing staffing decisions, and implementing company initiatives. The position requires strong leadership, operational expertise, and a passion for the brand’s success.

Operating Partners at Whataburger are entrusted with managing profit and loss responsibilities, including budget oversight and financial reporting such as cash management, labor costs, food expenses, repairs, and maintenance. They play a crucial role in recruiting, hiring, and retaining talent by creating development plans and conducting performance assessments to foster team growth and engagement. Collaborating closely with Managers and Market Leaders, Operating Partners execute operational strategies that align with company goals and enhance restaurant performance.

A key aspect of this role is maintaining rigorous safety standards by enforcing food safety policies and promoting a safe working environment. Operating Partners also focus on customer satisfaction, building relationships, and resolving any complaints effectively. They are responsible for the successful adoption of new products, systems, campaigns, and strategies to ensure continuous improvement and alignment with Whataburger's brand standards.

This full-time leadership position offers an attractive compensation package, including the opportunity to earn a six-figure income, weekly pay, and uncapped bonus potential with monthly and annual payouts. Other benefits include comprehensive healthcare and life insurance, paid time off starting with five weeks from day one, a 401(k) savings plan with a competitive company match, paid parental leave, and disability coverage. Additional perks such as scholarship programs for employees and dependents, discounted meals, wireless service, computer and software discounts, fitness club memberships, and recognition programs further enhance the employment experience at Whataburger.

For individuals with a passion for restaurant management, a commitment to excellence, and the desire to grow within a supportive company culture, the Operating Partner position at Whataburger offers an exciting and rewarding career pathway.

Job Requirements

  • Associate degree or equivalent work experience
  • Minimum 2 years of management experience in the restaurant or hospitality industry
  • Proven ability to manage profit and loss statements
  • Strong interpersonal and leadership skills
  • Ability to work flexible schedules
  • Knowledge of food safety standards and labor laws
  • Excellent problem-solving and communication skills

Job Qualifications

  • Associate degree or equivalent work experience
  • 2+ years of management experience in the restaurant or hospitality industry
  • Strong leadership and communication skills
  • Knowledge of budgeting and financial management
  • Experience with recruiting and talent development
  • Understanding of food safety and labor law compliance
  • Ability to build customer relationships and resolve complaints

Job Duties

  • Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance
  • Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments
  • Works with Managers and the Market Leader to execute operational plans
  • Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics
  • Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment
  • Builds relationships with customers and resolves customer complaints
  • Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies

Job Criteria

Experience

Mid Level (3-7 years)


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