Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development
Job Description
PopStroke is a dynamic and founder-led brand that thrives on creating an energetic and positive culture to drive exceptional results. More than just managing entertainment venues, PopStroke focuses on building a unique and lasting community experience that combines golf, dining, and fun all in one. The company fosters an environment where every team member can grow and reach their fullest potential, encouraging bold ideas, continuous learning, and collaboration. The PopStroke Way is defined by ownership, teamwork, and an unwavering commitment to making every day productive and enjoyable for both employees and guests.
As a company, PopStroke emphasizes core values such as making work fun, bringing energy to every task, rolling up sleeves to solve problems, owning one’s role, and constantly seeking improvement to deliver the best possible guest experiences. These values shape their approach to leadership and employee engagement and ensure that every aspect of the business is aligned with high standards of service and operational excellence.
The Operating Partner role at PopStroke is a critical leadership position responsible for overseeing the day-to-day operations of both the restaurant and golf components of the venue. The role demands a strong ability to manage diverse teams, ensure compliance with health and safety regulations, optimize financial performance, and create exceptional customer experiences. Reporting directly to the VP of US Operations, the Operating Partner ensures that all aspects of food and beverage service, golf operations, inventory management, and personnel development are handled efficiently and to the highest standards.
This position requires a hands-on leader who can make final decisions on venue matters, enforce sanitary and safety standards, manage payroll and administrative tasks, and maintain the overall professional image and cleanliness of the property. The Operating Partner also plays a key role in managing guest relations, addressing complaints promptly, and turning first-time visitors into repeat guests. Financial oversight includes controlling food, beverage, supply, utility, and labor costs to maximize profitability while maintaining service quality.
Personnel management is a core responsibility, including hiring, training, coaching, and developing employees, with an emphasis on fostering a supportive work culture aligned with PopStroke's philosophy. The Operating Partner is accountable for maintaining proper staffing levels, scheduling, and upholding performance standards across all departments. In addition, active community involvement and support for local initiatives with both the golf and restaurant teams contribute to PopStroke’s position as a valued local enterprise.
PopStroke offers a competitive salary ranging from $80,000 to $95,000 per year for the Operating Partner role, located in San Antonio. This is an excellent opportunity for seasoned hospitality professionals who thrive in a high-volume, dynamic environment and want to be part of an innovative company dedicated to fun, energy, and growth. By joining PopStroke, candidates will have the chance to lead a talented team, contribute to operational success, and build lasting relationships with guests and the community.
As a company, PopStroke emphasizes core values such as making work fun, bringing energy to every task, rolling up sleeves to solve problems, owning one’s role, and constantly seeking improvement to deliver the best possible guest experiences. These values shape their approach to leadership and employee engagement and ensure that every aspect of the business is aligned with high standards of service and operational excellence.
The Operating Partner role at PopStroke is a critical leadership position responsible for overseeing the day-to-day operations of both the restaurant and golf components of the venue. The role demands a strong ability to manage diverse teams, ensure compliance with health and safety regulations, optimize financial performance, and create exceptional customer experiences. Reporting directly to the VP of US Operations, the Operating Partner ensures that all aspects of food and beverage service, golf operations, inventory management, and personnel development are handled efficiently and to the highest standards.
This position requires a hands-on leader who can make final decisions on venue matters, enforce sanitary and safety standards, manage payroll and administrative tasks, and maintain the overall professional image and cleanliness of the property. The Operating Partner also plays a key role in managing guest relations, addressing complaints promptly, and turning first-time visitors into repeat guests. Financial oversight includes controlling food, beverage, supply, utility, and labor costs to maximize profitability while maintaining service quality.
Personnel management is a core responsibility, including hiring, training, coaching, and developing employees, with an emphasis on fostering a supportive work culture aligned with PopStroke's philosophy. The Operating Partner is accountable for maintaining proper staffing levels, scheduling, and upholding performance standards across all departments. In addition, active community involvement and support for local initiatives with both the golf and restaurant teams contribute to PopStroke’s position as a valued local enterprise.
PopStroke offers a competitive salary ranging from $80,000 to $95,000 per year for the Operating Partner role, located in San Antonio. This is an excellent opportunity for seasoned hospitality professionals who thrive in a high-volume, dynamic environment and want to be part of an innovative company dedicated to fun, energy, and growth. By joining PopStroke, candidates will have the chance to lead a talented team, contribute to operational success, and build lasting relationships with guests and the community.
Job Requirements
- self discipline initiative leadership ability and outgoing personality
- pleasant polite manner with neat and clean appearance
- ability to motivate employees to ensure food service and golf experience meet standards
- ability to manage multiple activities simultaneously and resolve venue issues effectively
- strong communication skills for leading diverse staff
- ability to balance food beverage and labor costs while maintaining operating standards
- ability to assess qualifications and experience of job applicants
Job Qualifications
- college degree preferred bachelor of science in hotel restaurant management desirable comparable experience considered
- proficiency in MS Word Excel Outlook and Outlook Calendar
- minimum 7 years of management experience in a high volume environment within hospitality entertainment or restaurant operations
- proficient in restaurant functions including food planning prep purchasing sanitation security personnel management recordkeeping and reporting
- proficient in golf operations including maintenance of PopStroke Greens courses pars ordering of supplies and staffing levels
- valid driver’s license
- must be eligible to work in the United States
Job Duties
- oversee and manage all areas of the venue and make final decisions on matters of importance
- adhere to company standards and service levels to increase sales and minimize costs including food beverage supply utility and labor costs
- ensure that all financial invoices reporting and personnel payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
- manage food safety and planning
- enforce sanitary practices for food handling optimal cleanliness and maintenance of kitchen dining areas PopStroke Greens courses golf buildings and ice cream shop
- ensure compliance with operational standards company policies and all federal state local laws and ordinances
- maintain high quality food preparation and service
- maintain a professional image of the entire property including cleanliness proper uniforms and appearance standards
- estimate and calculate food and beverage costs
- manage retail operations and inventory
- oversee efficient provisioning and purchasing of supplies
- oversee kitchen manager and kitchen staff to ensure proper portion control and preparation standards to minimize waste
- ensure the highest quality of product and execution standards for every guest
- must be ServSafe certified and uphold all ServSafe guidelines
- ensure exceptional guest service in all areas respond to complaints and take all appropriate actions to turn dissatisfied guests into return guests
- ensure proper security procedures to protect employees guests and company assets
- maintain a safe working and guest environment to reduce injury and accidents complete accident reports promptly
- manage shifts including daily decision making scheduling and planning while upholding standards quality and cleanliness
- investigate and resolve complaints concerning food quality service or issues on the PopStroke Greens courses
- provide direction to employees on operational and procedural issues
- interview hourly employees
- direct hiring supervision development counseling and termination when necessary
- conduct orientation explain the PopStroke philosophy and oversee training for new employees
- develop employees by providing ongoing feedback establishing performance expectations and conducting performance reviews
- recruit coach counsel and develop future managers communicate values strategies and objectives
- maintain accurate and up to date staffing plans for restaurant and golf operations
- prepare schedules and ensure the venue is properly staffed for all shifts
- maintain a strong presence in the local community and support involvement initiatives with both golf and restaurant teams
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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