OpenText Content Server Administrator - DOJ NSD - Active Top Secret Required

ITC Federal, LLC is a leading technology solutions provider specializing in leveraging advances in automation, artificial intelligence, and digital customer experience to address critical government mission challenges. Located in Fairfax, Virginia, the company serves prominent federal agencies including the Department of Homeland Security (DHS), Department of Justice (DOJ), and Department of the Treasury (DoW). ITC Federal is recognized for delivering innovative, scalable technology solutions that enhance operational efficiency and strengthen national security. The company offers an outstanding compensation package, comprehensive benefits, and a stimulating professional work environment that encourages career growth and excellence in technical services.

Within ITC Federal, the Enterprise Content Manager/OpenText Content Server Administrator role supports the Department of Justice's National Security Division (NSD) based in Washington, DC. This full-time position demands an immediate hire and requires candidates to maintain an active Top-Secret clearance with the ability to obtain Sensitive Compartmented Information (SCI) access. The Enterprise Content Manager will be responsible for the administration, installation, configuration, and ongoing management of OpenText Content Server and Kofax Capture solutions. These enterprise content management systems are critical for secure, efficient document handling and workflow automation within the DOJ NSD, facilitating timely and accurate access to vital national security information.

This role offers a rare opportunity to work onsite at a key federal location where mission-critical systems and technologies are employed to support national security objectives. The position involves providing technical support, consultation, and training to users of OpenText Content Server and Kofax Capture applications. The selected professional will develop and deliver comprehensive training materials and sessions to end users, ensuring optimal utilization of the enterprise content management technologies. Change management and system update control are also central to the position, requiring precise methods to maintain system stability and security.

A successful candidate must demonstrate exceptional troubleshooting capabilities, a collaborative attitude, and a deep understanding of content management platforms and related infrastructure including web servers and databases. This role emphasizes the importance of clear communication, both written and verbal, to effectively relay technical information to diverse stakeholders. ITC Federal's commitment to diversity and inclusion means this position is open to all qualified applicants without discrimination. The supportive work environment, combined with an excellent benefits package that includes health, dental, vision, 401(k), tuition reimbursement, flexible spending accounts, and generous paid time off, makes this an attractive career opportunity for a seasoned enterprise content management specialist seeking meaningful work at the intersection of technology and national security.