Online Sales Concierge

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401(k)

Employee stock purchase plan

Flex Spending Accounts

Life and Disability Insurance

vacation

Sick Time

Personal time

company holidays

Multiple voluntary and company provided benefits

Job Description

D.R. Horton, Inc. is the largest homebuilder in the United States, founded in 1978 and publicly traded on the New York Stock Exchange. As a renowned leader in the homebuilding industry, D.R. Horton specializes in the construction and sale of high-quality homes, primarily designed for the entry-level and first-time move-up markets. The company has established a strong reputation for delivering value, quality craftsmanship, and customer satisfaction. Additionally, D.R. Horton provides comprehensive mortgage financing and title services through its subsidiaries, streamlining the homebuying process for customers. For more information, please visit www.drhorton.com.

D.R. Horton is currently seeking a dedicated Online Sa... Show More

Job Requirements

high school diploma or general education degree (ged)
one to three years of related experience and/or training
superb interpersonal, written and verbal communication skills
ability to work well within a team
attention to detail and ability to manage multiple responsibilities
strong organizational and follow-through skills
ability to apply common sense understanding to carry out instructions furnished in written oral form or via drh applications
proficiency with ms office and email

Job Qualifications

high school diploma or general education degree (ged)
and/or one to three years of related experience and/or training
superb interpersonal, written and verbal communication skills
ability to work well within a team
provide attention to detail and manage multiple responsibilities
strong organizational and follow-through skills
ability to apply common sense understanding to carry out instructions furnished in written oral form or via drh applications
proficiency with ms office and email
licensing requirements vary by state

Job Duties

manage all incoming internet leads from company website and outsourced companies
ensure a positive experience to all potential customers whether online, live chat or by phone
convert qualified leads into office appointments with onsite sales representatives
enter and update information in a customer management database
exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
responsible for producing monthly sales and marketing reports including intertrack, sales performance analysis, and marketing and sales cost efficiency analysis
generate a monthly analysis of divisional website traffic, hits, source, etc.
maintain current knowledge of communities, product, plans and amenities
generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
coordinate mass mailing lists and the mailing of materials to prospective clients
conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
ability to work overtime

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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