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AMERICAN CANCER SOCIETY logo

On-Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.54
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Medical
Dental
Retirement
wellness programs
Professional Development

Job Description

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a strong commitment to research, education, advocacy, and patient services, the American Cancer Society mobilizes millions of volunteers and employees to deliver lifesaving care and information. The organization has a deep-rooted presence in numerous communities, providing support to cancer patients and their families while advocating for critical policy changes and cutting-edge research. Their efforts have significantly advanced cancer prevention, early detection, and improved treatments over the years.

The American Cancer Society operates Hope Lodge, a facility in Minneapolis, Min... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service experience
  • ability to work flexible hours including evenings and weekends
  • strong communication and interpersonal skills
  • proficiency in Microsoft Office and multi-line phone systems
  • ability to work independently and multitask
  • excellent customer service and problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • additional education or training in hospitality management or customer service is a plus
  • previous experience in hospitality, guest services, or a related field is preferred
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills
  • ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • provide information about lodge amenities and community resources
  • coordinate transportation and EMPOWER Program services and schedules
  • respond to guest requests, concerns, and emergencies
  • maintain organized front desk area and accurate guest records
  • monitor lobby security and implement safety protocols

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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