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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.54
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical
Dental
Retirement
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a strong commitment to research, education, advocacy, and patient services, the American Cancer Society mobilizes millions of volunteers and employees to deliver lifesaving care and information. The organization has a deep-rooted presence in numerous communities, providing support to cancer patients and their families while advocating for critical policy changes and cutting-edge research. Their efforts have significantly advanced cancer prevention, early detection, and improved treatments over the years.
The American Cancer Society operates Hope Lodge, a facility in Minneapolis, Min... Show More
The American Cancer Society operates Hope Lodge, a facility in Minneapolis, Min... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- ability to work flexible hours including evenings and weekends
- strong communication and interpersonal skills
- proficiency in Microsoft Office and multi-line phone systems
- ability to work independently and multitask
- excellent customer service and problem-solving skills
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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