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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.54
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Job Description
The American Cancer Society (ACS) is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With over 1.3 million volunteers and employees working collaboratively across diverse communities, ACS focuses on advancing cancer research, providing vital support services, and promoting cancer prevention and detection programs. Established as a leader in the non-profit health sector, ACS prides itself on a culture that values diversity, inclusion, and a shared commitment to saving lives and improving the quality of life for cancer patients and their families. The organization continuously raises the bar by innovating and expanding services to meet... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work independently and multitask
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum one year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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