Office Assistant/Receptionist

Columbus, OH, USA|

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

Paid parental leave

employee wellbeing programs

Paid Time Off

401(k) retirement plan with employer matching and profit-sharing

Job Description

FBT Gibbons LLP is a nationally recognized law firm dedicated to serving companies operating and investing in the middle market. With nearly 1,500 employees spread across 26 offices throughout the United States, FBT Gibbons supports an extensive client portfolio ranging from large multinationals to mid-sized enterprises and growth-oriented startups. The firm is distinguished by its collaborative, cross-departmental approach, ensuring excellent service delivery to clients, colleagues, and the communities it serves. FBT Gibbons takes pride in fostering a diverse and inclusive work environment, believing that diversity enriches the vibrant culture and empowers teams to achieve collective success. The firm welcomes talented professionals who are skilled, collaborative, and committed to thriving alongside the company and its clients. Career growth at FBT Gibbons is supported by a culture of innovation and mutual respect, where employees can make meaningful contributions and develop professionally within a supportive environment.

Currently, FBT Gibbons LLP is seeking an Office Assistant/Receptionist to be the warm, professional first point of contact for clients, visitors, and team members, while also supporting the daily administrative functions of the office. This role is essential in ensuring that the office environment is welcoming, efficient, and organized. The ideal candidate will possess excellent organizational skills, professionalism, and the ability to thrive in a fast-paced, team-oriented setting. Responsibilities include answering phone calls, greeting visitors with courtesy, coordinating use of conference rooms and meeting logistics, managing food orders with vendors, overseeing parking validation and visitor logs, and maintaining the cleanliness and organization of reception and meeting areas. Additionally, this position involves providing general administrative support such as copying, scanning, scheduling travel arrangements, submitting expense reimbursements, and assisting with attorney time entry. The Office Assistant/Receptionist also collaborates closely with the office manager to coordinate larger office-wide events, ensuring seamless execution. This role requires adaptability, strong interpersonal communication skills, and the ability to handle confidential information with discretion. FBT Gibbons emphasizes equal employment opportunities and offers a competitive salary along with a comprehensive benefits package that includes medical, dental, and vision coverage, life insurance, disability plans, paid parental leave, employee wellbeing programs, paid time off, and a robust 401(k) retirement plan with employer matching and profit-sharing. Applicants must be authorized to work in the United States without employer sponsorship. This position offers dynamic daily challenges and the opportunity to contribute meaningfully to a respected and growing law firm.

Job Requirements

High school diploma or equivalent
minimum of 1 year of experience working in an office setting required
previous law firm experience preferred
computer proficiency, preferably with Microsoft Office products such as Word, Excel, and Outlook
ability to operate standard office equipment such as multi-functional devices, copiers, printers, and scanners
ability to organize and prioritize numerous tasks and complete them under time constraints
ability to shift attention from one area of work to another quickly without frustration
ability to handle confidential information
interpersonal skills necessary to communicate in person, by e-mail and telephone and follow instruction effectively from a diverse group of attorneys, managers, business professionals, and vendors to provide information with ordinary courtesy and tact
ability to self-direct and proactively seek out work during slow periods
ability to answer phone courteously and professionally and transfer calls quickly
ability to greet clients in a courteous and professional manner

Job Qualifications

High school diploma or equivalent
minimum of 1 year of experience working in an office setting
previous law firm experience preferred
computer proficiency with Microsoft Office products such as Word, Excel, and Outlook
ability to operate standard office equipment such as multi-functional devices, copiers, printers, and scanners
strong interpersonal skills necessary to communicate in person, by e-mail and telephone
ability to handle confidential information
ability to self-direct and proactively seek out work during slow periods
ability to answer phone courteously and professionally and transfer calls quickly
ability to greet clients in a courteous and professional manner

Job Duties

Answer phone calls and greet clients, vendors, and other personnel with courtesy and professionalism
coordinate the use of conference rooms and visitor offices through scheduling software to ensure seamless meeting logistics
coordinate food orders with hospitality staff and external vendors, oversee payment and set-up for meetings and events
track and notify building security of all visitors, ensuring security protocols are followed
record and manage parking validation distribution for visitors and staff
maintain the cleanliness and organization of conference rooms, reception desk, and surrounding areas to ensure a welcoming environment
provide general administrative assistance as needed, such as copying, scanning, assembling files, making travel arrangements, submitting expense reimbursements, attorney time entry and other routine tasks
maintain accurate parking validation and visitor logs
assist office manager with the coordination and execution of larger office-wide events