Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.75 - $25.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Company matching 401(k)
Paid Time Off
Paid holidays
Professional development support
growth opportunities
Job Description
Rockwater Group is part of a national professional services and technology organization rapidly expanding its footprint across the United States, including a new office in Carlsbad, California. This organization unites Rockwater Tax, a reputable tax services firm catering to businesses nationwide with personalized service, and TaxRock, an innovative compliance and risk intelligence technology platform that empowers companies to monitor and manage their tax exposure proactively. The combination of deep industry expertise and cutting-edge technology enables the company to deliver smarter, more efficient tax solutions that meet clients' evolving needs. The company focuses on not only driving business success but also fosters a culture of growth, ownership, and meaningful impact for its team members.
The role of Office Administrator/Receptionist at Rockwater Group is a key position within this dynamic environment. This highly visible role serves as the operational hub of the Carlsbad office, providing a welcoming and organized experience for employees, clients, and visitors alike. The Office Administrator acts as the first point of contact for many interactions, ensuring professional, efficient, and smooth daily office operations. Responsibilities span a broad range of administrative and operational duties, including managing office logistics, travel coordination, employee onboarding, vendor relationships, and company event planning. In addition, the role supports remote employees to ensure a consistent and seamless employee experience regardless of location.
Ideal candidates for this role are those who possess strong organizational skills, a proactive and service-oriented mindset, and the ability to handle multiple priorities effectively. They thrive in a collaborative team environment and take pride in creating positive experiences that reflect the company’s commitment to professionalism and client satisfaction. This position represents an exciting opportunity for professionals looking to leverage their administrative and operational skills within a forward-thinking organization that values culture, integrity, and continuous growth. With a competitive base salary commensurate with experience and a comprehensive benefits package, Rockwater Group offers a rewarding environment where employees can develop their careers while making a meaningful contribution to a national organization. This role is perfect for someone who enjoys being at the center of office operations and engaging with a diverse set of stakeholders daily, contributing to the company’s continued success and positive workplace culture.
The role of Office Administrator/Receptionist at Rockwater Group is a key position within this dynamic environment. This highly visible role serves as the operational hub of the Carlsbad office, providing a welcoming and organized experience for employees, clients, and visitors alike. The Office Administrator acts as the first point of contact for many interactions, ensuring professional, efficient, and smooth daily office operations. Responsibilities span a broad range of administrative and operational duties, including managing office logistics, travel coordination, employee onboarding, vendor relationships, and company event planning. In addition, the role supports remote employees to ensure a consistent and seamless employee experience regardless of location.
Ideal candidates for this role are those who possess strong organizational skills, a proactive and service-oriented mindset, and the ability to handle multiple priorities effectively. They thrive in a collaborative team environment and take pride in creating positive experiences that reflect the company’s commitment to professionalism and client satisfaction. This position represents an exciting opportunity for professionals looking to leverage their administrative and operational skills within a forward-thinking organization that values culture, integrity, and continuous growth. With a competitive base salary commensurate with experience and a comprehensive benefits package, Rockwater Group offers a rewarding environment where employees can develop their careers while making a meaningful contribution to a national organization. This role is perfect for someone who enjoys being at the center of office operations and engaging with a diverse set of stakeholders daily, contributing to the company’s continued success and positive workplace culture.
Job Requirements
- Associate or bachelors degree preferred
- 2+ years of experience in reception, office administration, executive support, or a similar role
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency with Microsoft Office Suite and common business software applications
- Ability to manage competing priorities and maintain attention to detail
- Professional and positive demeanor with a strong customer service orientation
- Experience coordinating travel, events, and vendor relationships preferred
- Strong business acumen and judgment, with a proactive and solution-oriented approach
Job Qualifications
- Associate or bachelors degree preferred
- 2+ years of experience in reception, office administration, executive support, or a similar role
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency with Microsoft Office Suite and common business software applications
- Ability to manage competing priorities and maintain attention to detail
- Professional and positive demeanor with a strong customer service orientation
- Experience coordinating travel, events, and vendor relationships preferred
- Strong business acumen and judgment, with a proactive and solution-oriented approach
Job Duties
- Answer and direct incoming phone calls in a professional and courteous manner
- Welcome, assist, and direct clients, visitors, and vendors
- Perform billable administrative work, including document preparation, project coordination, data entry, reporting, and other client-related support activities
- Assist with project deliverables and administrative tasks to support client engagements
- Manage a 50% billable utilization rate
- Maintain a positive and professional office environment
- Coordinate incoming and outgoing mail, packages, and courier services
- Serve as the primary point of contact for remote employees regarding office-related needs and administrative support
- Order, stock, and manage office supplies and kitchen inventory
- Ensure the office remains organized, functional, and well-maintained
- Arrange and manage business travel for employees, including flights, hotels, rental cars, and itineraries
- Support employee onboarding activities, including workstation and desk setup for new hires
- Coordinate office access, equipment requests, and onboarding logistics
- Assist HR with administrative tasks and employee engagement activities as needed
- Help plan and coordinate company meetings, training sessions, employee appreciation events, and other office functions
- Support company culture initiatives and special projects
- Various ad hoc duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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