Job Overview
Compensation
Hourly
Range $16.50 - $22.50
Benefits
competitive salary
Comprehensive health benefits
Life insurance
long-term disability insurance
short-term disability insurance
401(k) with Company Match
Job Description
YES Communities, founded in 2008, is a distinguished leader in the manufactured housing industry, recognized as the largest privately held manufactured housing Real Estate Investment Trust (REIT) in the United States. The company has earned a prominent position in the market through its strong commitment to enhancing the quality of life for its residents and continuously improving the communities it serves. YES Communities operates with a forward-thinking approach, guided by an experienced leadership team dedicated to providing outstanding community living experiences. Their reputation for excellence and innovation in the manufactured housing sector is well established, making them a respected and valued organization within the industry.
The Office Administrator position at YES Communities plays a crucial role in supporting the daily operations of the communities managed by the company. Reporting to the Community Manager, the Office Administrator acts as the face of YES Communities, embodying professionalism and a welcoming attitude that reflects the company’s values. This role requires a versatile individual who can handle a wide range of tasks from direct resident interaction to administrative support duties. These tasks include answering phone calls, greeting residents and visitors, preparing and distributing correspondence, managing office files, ordering supplies, and processing payments. The Office Administrator is also responsible for assisting with scheduling maintenance requests and inspections, supporting move-in and move-out processes, and helping organize resident relations events.
Beyond the basic administrative duties, the Office Administrator is essential in fostering a positive and organized community atmosphere. This role demands excellent communication skills, both oral and written, and the ability to work independently with minimal supervision while demonstrating strong initiative and self-motivation. Proficiency in Microsoft Office and specific industry-related software is also required to efficiently manage office operations and documentation. The position offers an opportunity to contribute directly to the success and smooth functioning of YES Communities' properties, playing a key part in maintaining resident satisfaction and operational excellence.
YES Communities values safety and integrity, emphasizing authentic communication and caution against potential scams by confirming that all legitimate recruiter contact is made via official company email addresses. Furthermore, the company provides a competitive salary and comprehensive benefits package that includes health insurance, life and disability insurance, and a 401(k) plan with company matching contributions. The company promotes a culture of teamwork, value addition, and community building, aligning with its motto "YES I can help * YES We are a team * YES We add value * YES We build community." YES Communities is committed to equal employment opportunities for all candidates, fostering a diverse and inclusive work environment.
The Office Administrator position at YES Communities plays a crucial role in supporting the daily operations of the communities managed by the company. Reporting to the Community Manager, the Office Administrator acts as the face of YES Communities, embodying professionalism and a welcoming attitude that reflects the company’s values. This role requires a versatile individual who can handle a wide range of tasks from direct resident interaction to administrative support duties. These tasks include answering phone calls, greeting residents and visitors, preparing and distributing correspondence, managing office files, ordering supplies, and processing payments. The Office Administrator is also responsible for assisting with scheduling maintenance requests and inspections, supporting move-in and move-out processes, and helping organize resident relations events.
Beyond the basic administrative duties, the Office Administrator is essential in fostering a positive and organized community atmosphere. This role demands excellent communication skills, both oral and written, and the ability to work independently with minimal supervision while demonstrating strong initiative and self-motivation. Proficiency in Microsoft Office and specific industry-related software is also required to efficiently manage office operations and documentation. The position offers an opportunity to contribute directly to the success and smooth functioning of YES Communities' properties, playing a key part in maintaining resident satisfaction and operational excellence.
YES Communities values safety and integrity, emphasizing authentic communication and caution against potential scams by confirming that all legitimate recruiter contact is made via official company email addresses. Furthermore, the company provides a competitive salary and comprehensive benefits package that includes health insurance, life and disability insurance, and a 401(k) plan with company matching contributions. The company promotes a culture of teamwork, value addition, and community building, aligning with its motto "YES I can help * YES We are a team * YES We add value * YES We build community." YES Communities is committed to equal employment opportunities for all candidates, fostering a diverse and inclusive work environment.
Job Requirements
- A valid in-state driver's license is required
- High school diploma or equivalent is preferred
- Previous administration or customer service experience preferred
Job Qualifications
- Excellent oral and written communication skills
- Must be self-motivated, independent and able to work with minimal supervision
- Proficiency in Microsoft Office and industry specific software products
- Previous administration or customer service experience preferred
- High school diploma or equivalent preferred
Job Duties
- Assists residents, visitors, and vendors with inquiries/requests in person and via phone
- Prepares and distributes resident correspondence
- Administers office operations including maintaining files, office inventory, documentation processing and scheduling
- Inputs and schedules resident maintenance requests including work orders and home inspections
- Collects payments from residents and assists with electronic payment set-up
- Assists with move-in/move-out processes as directed by the manager
- Assists with planning and coordinating resident relations events
- Performs additional duties as assigned by management subject to change
Job Criteria
Experience
No experience required
Job Location
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