Caliber Collision logo

Office Administrator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $23.50
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
Industry comparable pay
Career growth opportunities

Job Description

Caliber Collision is a leading provider in the automotive collision repair industry, known for its commitment to exceptional customer service, industry expertise, and quality repairs. The company operates numerous service centers nationwide, aiming to provide top-tier automotive repair solutions for customers involved in accidents or needing collision repairs. Caliber Collision's reputation for reliability, advanced repair technology, and customer-centric approach has positioned it as a preferred choice for vehicle repair services. The workplace culture emphasizes career development, employee support, and maintaining high standards across all operational processes to ensure consistent and quality service delivery across all centers.

This particular job opening is for an Office Administrator based in the Merriam service center. The role is pivotal in supporting front office team members by equipping them with essential tools, training, and information to efficiently perform their duties. The Office Administrator is responsible for managing payroll and human resources-related administrative tasks and recordkeeping for all center associates, ensuring accuracy and timeliness. In addition, this position requires maintaining financial accounts including Accounts Receivables, Accounts Payable, and handling cash operations in strict compliance with company standards. The role also involves promoting an outstanding customer experience by enforcing Caliber Standard Operating Procedures through continued training and oversight.

The Office Administrator position is designed for individuals who thrive in fast-paced environments and possess strong organizational, communication, and multitasking skills. This role requires navigating various software systems, including the Microsoft Office Suite, to efficiently support the center’s operational functions. A significant part of the job is managing priorities effectively while maintaining a friendly and professional demeanor to both internal team members and external customers.

Caliber Collision offers a comprehensive benefits package starting from the first day of employment, including medical, dental, and vision coverage, paid vacation and holidays, and industry-comparable pay with weekly payment cycles and overtime eligibility. The company strongly supports career advancement, promoting from within and providing employees with opportunities for long-term career growth. Caliber Collision values diversity and is an Equal Opportunity Employer, committed to providing an inclusive workplace that represents a wide range of backgrounds and perspectives. New hires must pass an E-Verify employment eligibility verification and be authorized to work in the U.S. without restrictions.

Job Requirements

  • 2+ years of experience within a customer facing environment
  • 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll preferred
  • Must have a valid driver’s license
  • Must be eligible for coverage under company insurance policy
  • Must be eligible to work in the U.S. with no restrictions

Job Qualifications

  • 2+ years of experience within a customer facing environment
  • 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll preferred
  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems such as Microsoft Office Suite
  • Ability to work through competing priorities and adapt to a fast-paced environment
  • Ability to provide personable and friendly customer service to internal and external customers

Job Duties

  • Assist front office teammates with necessary tools and training
  • Provide accurate and timely payroll and HR-related administration and recordkeeping
  • Maintain Accounts Receivables and Accounts Payable accounts
  • Manage cash handling procedures according to company standards
  • Ensure the consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring
  • Deliver world-class customer service to all customers
  • Navigate multiple software systems to support operational functions

Job Criteria

Experience

Mid Level (3-7 years)


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