Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
health benefits
50% dining privilege
Ability to advance your career
fast-paced fun environment
Open-door communication
Job Description
Miller's Ale House is a well-known casual dining restaurant chain that offers a comfortable and lively atmosphere where guests can enjoy a variety of delicious food and drinks. Established with the vision of creating a memorable dining experience, Miller's Ale House prides itself on combining great service with a fun, friendly environment. The restaurant chain is recognized for its commitment to quality food, excellent customer service, and fostering a team-oriented culture among its employees. Typically, Miller's Ale House attracts a diverse clientele who appreciate the casual yet vibrant setting, perfect for social gatherings, family dinners, and sports viewing. Employees at Miller's Ale House contribute directly to the unique ambiance by engaging genuinely with guests and ensuring each visit is special and enjoyable.
The role of a Server at Miller's Ale House is dynamic and customer-focused, ideal for individuals with a strong personality who are eager to make personal connections while delivering exceptional service. Servers are not only responsible for taking food and drink orders but also for creating an inviting atmosphere where guests feel valued and welcomed. This position requires someone who is punctual, well-presented in full uniform, and capable of executing the steps of service as defined by the restaurant’s training materials to consistently exceed customer expectations.
A server at Miller's Ale House works in a fast-paced and fun environment where open-door communication is encouraged, and teamwork is essential. The ideal candidate will have integrity, a relentless drive for excellence, and a commitment to doing what is right for both the guests and the team. In addition to delivering excellent food and beverage service, servers must comply with all state alcohol service requirements when serving alcoholic drinks. They also play a key role in maintaining food safety and sanitation practices, ensuring the cleanliness and organization of their workstations.
As part of the team, servers are expected to greet guests warmly, acknowledge all individuals within the vicinity, and address any questions about the menu, including food allergies, helping to create 'Ale House Raving Fans.' They support their coworkers by contributing to the overall restaurant operations, including assisting at the 'To Go' station as needed and ensuring a smooth shift change by properly stocking workstations and completing side work. A successful server at Miller's Ale House is one who communicates positively, multitasks efficiently, and maintains a professional demeanor throughout their shift.
This role requires physical stamina due to the nature of the work, including standing for extended periods, bending, squatting, lifting objects weighing up to 20 pounds, and handling noise levels typical of a bustling restaurant environment. Effective communication skills and basic math capabilities are essential, as servers handle cash transactions and operate point-of-sale software.
Working at Miller's Ale House offers more than just a job; it provides opportunities for career advancement, a fast-paced and enjoyable work environment, and health benefits. Employees receive a 50% dining discount, which is a popular perk among team members. The restaurant values open-door communication with management and emphasizes creating an inclusive work culture where every personality can thrive. If you are passionate about hospitality, enjoy working with people, and are looking for a place to grow your career while having fun, Miller's Ale House is an excellent choice to join.
The role of a Server at Miller's Ale House is dynamic and customer-focused, ideal for individuals with a strong personality who are eager to make personal connections while delivering exceptional service. Servers are not only responsible for taking food and drink orders but also for creating an inviting atmosphere where guests feel valued and welcomed. This position requires someone who is punctual, well-presented in full uniform, and capable of executing the steps of service as defined by the restaurant’s training materials to consistently exceed customer expectations.
A server at Miller's Ale House works in a fast-paced and fun environment where open-door communication is encouraged, and teamwork is essential. The ideal candidate will have integrity, a relentless drive for excellence, and a commitment to doing what is right for both the guests and the team. In addition to delivering excellent food and beverage service, servers must comply with all state alcohol service requirements when serving alcoholic drinks. They also play a key role in maintaining food safety and sanitation practices, ensuring the cleanliness and organization of their workstations.
As part of the team, servers are expected to greet guests warmly, acknowledge all individuals within the vicinity, and address any questions about the menu, including food allergies, helping to create 'Ale House Raving Fans.' They support their coworkers by contributing to the overall restaurant operations, including assisting at the 'To Go' station as needed and ensuring a smooth shift change by properly stocking workstations and completing side work. A successful server at Miller's Ale House is one who communicates positively, multitasks efficiently, and maintains a professional demeanor throughout their shift.
This role requires physical stamina due to the nature of the work, including standing for extended periods, bending, squatting, lifting objects weighing up to 20 pounds, and handling noise levels typical of a bustling restaurant environment. Effective communication skills and basic math capabilities are essential, as servers handle cash transactions and operate point-of-sale software.
Working at Miller's Ale House offers more than just a job; it provides opportunities for career advancement, a fast-paced and enjoyable work environment, and health benefits. Employees receive a 50% dining discount, which is a popular perk among team members. The restaurant values open-door communication with management and emphasizes creating an inclusive work culture where every personality can thrive. If you are passionate about hospitality, enjoy working with people, and are looking for a place to grow your career while having fun, Miller's Ale House is an excellent choice to join.
Job Requirements
- Arrives to work on time as scheduled in full uniform
- serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- follows the steps of service as defined in Miller's Ale House training materials
- maintains cleanliness and sanitation of work areas
- communicates positively with team members and management
- stands for extended periods during shifts
- lifts up to 20 pounds for short distances
- works well in noisy environments
- basic math and handwriting skills
- minimum age of 18 years unless state law specifies otherwise
Job Qualifications
- Must be a minimum of 18 years of age unless otherwise dictated by state law
- possesses strong communication skills
- ability to multitask and work in a fast-paced environment
- basic reading and handwriting skills
- ability to work with numbers and handle cash
- ability to operate restaurant point-of-sale software
- team-oriented mindset
- commitment to excellent customer service
- knowledge of food allergy issues advisable
Job Duties
- Arrives to work on time as scheduled in full uniform
- greets guests in a warm and friendly manner while also acknowledging all guests that come within five feet
- follows the steps of service as defined in Miller's Ale House training materials
- provides highest level of service by adhering to all Miller's Ale House service standards, creating 'Ale House Raving Fans'
- serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- works directly with other team members to ensure all guest's needs are fulfilled in a timely manner
- ensures menu knowledge to address guests' questions, including food allergy issues
- ensures proper food handling and sanitation of work areas
- maintains neat and organized server stations and front-of-house work areas, including sweeping and mopping as needed
- ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure
- notifies management immediately of any potential issues with guests, team members, and/or long ticket times
- works 'To Go' station when assigned by management
- washes hands every 30 minutes throughout the shift
- serves all food and alcohol within accordance of company standards and state service requirements
- maintains clean and sanitized work areas
- works with team members to ensure that safety and sanitation protocol is being executed to company standard
- supports other front-of-house functions as needed, ensuring that everything within the four walls of the restaurant is every team member's responsibility
- positively communicates with other team members and management to keep one another informed
- provides exceptional service throughout the entire shift
- possesses strong communication skills and the ability to work alone as well as with a team
- ability to multitask and work in a fast-paced environment
- ability to work with numbers and handle cash
- basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
- sets up team members for success at shift change by ensuring side work and stations are properly stocked
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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