Night Auditor

Boston Marriott Burlington is a prominent full-service hotel located in Burlington, Massachusetts, offering a blend of comfort, convenience, and exceptional service to both business and leisure travelers. As part of the Pyramid Global Hospitality family, the hotel benefits from being managed by a renowned hospitality management company with a strong presence across the United States, Caribbean, and Europe. Pyramid Global Hospitality oversees more than 200 hotels and resorts, employing over 18,000 associates, and operating distinct brands such as Benchmark Resorts & Hotels and Axiom Hospitality. This powerful platform combined with local expertise enables the Boston Marriott Burlington to deliver outstanding guest experiences and foster a positive work environment for its associates.

Pyramid Global Hospitality is dedicated to operational excellence, superior service delivery, and meaningful associate engagement. Their hands-on leadership style and commitment to career development create an empowering atmosphere where employees are respected, supported, and encouraged to grow. In recognition of these efforts, Pyramid and its properties have received numerous accolades, including listings as top places to work by USA Today, The Boston Globe, and The Houston Chronicle, as well as coveted travel awards from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.

At Boston Marriott Burlington, the team embodies core values centered on personal development, people-first culture, and a passion for success. The hotel offers comprehensive benefits including 401(k) with company match and bonus programs, contributing to a workplace where employees feel valued and motivated. Serving as an integral part of the Pyramid family, Boston Marriott Burlington aims to be a destination that guests want to experience and employees want to proudly represent.

This listing seeks a highly motivated Night Auditor to join the Front Desk team at the Boston Marriott Burlington. This full-time position is critical to maintaining smooth overnight hotel operations, typically covering the hours from 11pm to 7am. The Night Auditor plays a vital role as the first and last point of contact for guests during these hours, providing not just check-in and registration services, but also offering detailed information about hotel amenities, local attractions, and responding to guest needs with a warm, engaging personality.

The Night Auditor ensures a seamless guest experience by accurately handling guest accounts, processing financial transactions, producing reports, and upholding all night audit procedures with great attention to detail. Apart from administrative responsibilities, the role requires strong problem-solving skills to recover from guest concerns and enhance their overall stay. Communication and collaboration with other hotel departments are key, helping maintain operational flow and delivering comprehensive service.

This position is ideal for detail-oriented individuals who enjoy navigating a fast-paced environment, connecting with diverse guests, and contributing to a memorable hospitality experience. Those seeking to build a career in the hotel industry will find significant growth opportunities and meaningful challenges in this role. The salary range for this position is $20 to $22 per hour. Join the Boston Marriott Burlington team to be part of a vibrant hospitality culture focused on excellence, diversity, and associate well-being.