Night auditor

Schulte Hospitality Group (SHG) is a respected division of Schulte Companies, a leading third-party management company with extensive multi-generational experience in the hospitality industry. Operating over 200 locations across 38 states and 3 countries, SHG is known for its dynamic approach to hotel and restaurant management. Their portfolio includes well-known brands such as Marriott, Hilton, IHG, and Hyatt, as well as many unique independent, boutique, and lifestyle properties and restaurants. The organization’s success is deeply rooted in a strong service culture that reflects a passion for authentic hospitality, respect for all stakeholders, and a commitment to making a positive impact in every interaction. They prioritize the needs of both internal and external customers and foster an inclusive, employee-centered work environment that encourages professional growth and development.

The role of Guest Service Representative at Schulte Hospitality Group is a dynamic, service-oriented position focused on ensuring a superior guest experience from arrival through departure. This role requires a friendly and approachable demeanor, excellent communication skills, and a thorough understanding of front desk operations. The Guest Service Representative is responsible for greeting guests with enthusiasm and personal recognition, managing daily arrival lists, preparing welcome amenities, and escorting VIP guests to their rooms. Additional responsibilities include answering guest inquiries courteously and efficiently, handling cash and bank procedures accurately, and maintaining a clean and organized front desk area. This role also involves complying with procedures for guest data privacy and managing check-in and check-out processes meticulously. As part of the team at SHG, the Guest Service Representative actively contributes to creating an inviting lobby atmosphere and supports other front-of-house activities as needed.

Schulte Hospitality Group offers a rewarding, fun, and flexible work environment that supports career advancement and personal growth. Employees at SHG benefit from a robust package including daily pay options (Work Today, Get Paid Today with Daily Pay), free access to telemedicine and virtual mental health resources starting from day one, multiple health and life insurance plans, a 401k plan with company match, paid parental leave, paid time off, holiday pay, and pet insurance. Additional perks include participation in an Employee Assistance Program and discounts through the Schulte Savings Marketplace on items such as event tickets, electronics, and gym memberships. SHG is committed to fostering an empowering and inclusive workplace where employees are valued as the company’s most important asset. This position is ideal for candidates passionate about hospitality who are eager to grow in a fast-paced, supportive environment within a top-tier hospitality group.