Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $14.00
clock

Work Schedule

Weekend Shifts
Night Shifts
diamond

Benefits

competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
positive and supportive work environment

Job Description

Avid Hotel Memphis Southaven is a vibrant and guest-focused hotel dedicated to providing exceptional lodging experiences to travelers visiting the Memphis and Southaven areas. As part of the Avid Hotels family, which emphasizes cleanliness, value, and a positive guest atmosphere, this establishment prides itself on delivering consistent quality service and comfort to its guests. Committed to inclusivity as an Equal Employment Opportunity Employer, the hotel welcomes applications from candidates of all backgrounds, including those with protected veteran status, disabilities, and diverse gender identities. The hotel operates with a strong ethos of professionalism and community spirit, striving to create a welcoming environment both for guests and employees alike.

We are currently seeking a reliable and detail-oriented Night Auditor to join our dedicated team. This vital role is responsible for managing the front desk during the overnight shift, ensuring a smooth and secure operation throughout the nighttime hours. The Night Auditor will be the main point of contact for guests arriving late or departing early, handling guest check-ins and check-outs efficiently while providing excellent customer service. This role also involves completing crucial financial and operational tasks such as reconciling the guest ledger, preparing shift reports, and monitoring the daily workflow to support the hotel's overall functionality.

The ideal candidate for this position will excel at multitasking in a fast-paced environment, communicate effectively, and demonstrate a strong attention to detail. Proficiency in reservation management systems and general computer literacy, including Microsoft Office tools, is highly valued. Flexibility to work overnight shifts, including weekends and holidays, is essential to meet the hotel's operational needs. Joining the team means becoming part of a positive and supportive workplace culture that values growth and professional development, offering numerous opportunities for career advancement within the Avid Hotels brand.

At Avid Hotel Memphis Southaven, we recognize the Night Auditor as a critical link in the guest experience chain, ensuring that even during overnight hours, service standards remain high and operations run seamlessly. This role provides an excellent opportunity for individuals looking to build a career in hospitality with a reputable and expanding company. We offer competitive salaries and employee discounts on hotel room bookings and amenities, enhancing the value of your employment experience.

If you are detail-focused, customer-service-oriented, and ready to contribute to a team that values integrity and efficiency, we encourage you to apply for the Night Auditor position. Join Avid Hotel Memphis Southaven and become part of a thriving hotel environment dedicated to exceptional guest care and employee satisfaction.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer service role preferred
  • ability to work overnight shifts including weekends and holidays
  • proficiency with Microsoft Office and reservation management systems
  • excellent communication skills
  • strong attention to detail
  • ability to multitask in a fast-paced environment

Job Qualifications

  • Previous experience as a night auditor or in a customer service role is preferred
  • strong communication and interpersonal skills
  • ability to multitask and handle a high-volume workload
  • proficiency with computer systems and software such as Microsoft Office and reservation management systems
  • excellent attention to detail and problem-solving skills
  • flexibility to work overnight shifts including weekends and holidays

Job Duties

  • Manage the front desk during the overnight shift including handling guest check-ins and check-outs
  • answer phone calls and respond to online inquiries in a timely and professional manner
  • handle guest requests such as booking tours or making restaurant reservations
  • assist with check-in and check-out processes including handling payments and issuing keys
  • complete daily financial and operational tasks such as reconciling the guest ledger and completing shift reports
  • monitor and maintain inventory of supplies and equipment
  • perform light cleaning duties such as wiping down counters and restocking supplies
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef