Night Auditor

Creative Dining Services is a dynamic hospitality and facility management company dedicated to delivering exceptional dining and hospitality experiences across diverse settings including colleges, universities, Fortune 100 companies, full-service senior living communities, conference centers, K-12 schools, and camps. Their unique approach combines innovation, community focus, and fun to create engaging environments that meet the specific needs of each client and community they serve. The company values diversity and inclusion, proudly holding status as an Equal Opportunity Employer and being veteran-friendly, which speaks to its commitment to supporting a wide range of employees with varied backgrounds and experiences.

The Night Auditor role at Creative Dining Services, located at Calvin University, presents an excellent opportunity for detail-oriented night owls who thrive in a hospitality environment and enjoy engaging with guests while managing operational tasks during overnight hours. This position is integral to maintaining smooth, efficient hotel operations by blending customer service expertise with financial accuracy. The ideal candidate serves as the welcoming face of the hotel in the quiet yet critical overnight shift, providing guests with warm, professional assistance, managing reservations, and ensuring the precision of daily financial records. This role is perfect for individuals who are self-motivated, possess strong organizational skills, and are comfortable handling financial reconciliations as well as resolving guest concerns with confidence.

As a Night Auditor, you will conduct comprehensive end-of-day procedures, reconcile transactions, and prepare invoices, guaranteeing that all aspects of nightly operations are completed seamlessly. You will handle guest requests and emergencies with professionalism, ensuring a safe and memorable stay for all guests. The role requires excellent communication skills to maintain clear coordination with hotel management and team members, supporting the overall success of the hospitality team. With a competitive pay structure and bonus opportunities, along with medical, dental, vision insurance, a 401(k) plan with company match, and paid time off, this position offers both financial and career advancement incentives.

Candidates should ideally have a high school diploma or equivalent, with post-secondary education considered beneficial. Proficiency in Microsoft or Google Office suite and an aptitude to learn new software programs is essential. Basic reading, writing, and math skills are needed for financial tasks such as operating cash registers and processing payments. Previous experience in customer service or hospitality is preferred but not mandatory, as the company values attitude and the commitment to quality guest experiences above all. If you are enthusiastic about joining a team that prioritizes innovation, community connection, and exceptional hospitality, the Night Auditor role at Creative Dining Services provides a rewarding and engaging career path.