Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Pacific Hospitality Group is a distinguished hospitality company that delivers a unique value proposition to investors and team members through its owner/operator approach. As a family-focused organization, Pacific Hospitality Group is committed to long-term holds that foster sustainable growth and the development of business and team members alike. The company’s vision centers on enriching people’s lives by offering memorable experiences, giving back to communities, and honoring God in all actions. This philosophy has shaped Pacific Hospitality Group into a respected leader in the hospitality industry, known for integrity, compliance, value creation, and principled entrepreneurship. The company values customer focus, knowledge, change, humility, respect, and fulfillment as guiding principles to drive its continued success and expansion.
Pacific Hospitality Group is currently seeking dedicated individuals for two exciting roles within their dynamic hotel and restaurant operations: Server Assistant (Busser) and Operating Supplies & Equipment (OS&E) Coordinator. These positions play integral roles in ensuring guests receive outstanding service and that new hotel openings proceed efficiently and effectively.
The Server Assistant (Busser) position is a vital support role within restaurant operations. This role is responsible for assisting servers by maintaining cleanliness and organization in the dining areas, setting tables properly, and ensuring an efficient and welcoming dining environment for guests. Serving as an essential member of the restaurant team, the Server Assistant contributes directly to creating exceptional guest experiences through timely service and attention to detail. Duties include delivering water, bread, condiments, clearing and resetting tables, supporting food running during busy service times, and maintaining overall cleanliness of the restaurant floor and service stations. This role requires a friendly, professional demeanor and the ability to work collaboratively with servers, hosts, bartenders, kitchen staff, and management. The position demands the ability to work in a fast-paced environment with flexible scheduling that includes evenings, weekends, and holidays. While previous hospitality experience is preferred, it is not mandatory, and food handler certification is required based on local regulations.
Additionally, Pacific Hospitality Group is hiring for the OS&E Coordinator role, which is critical to the successful opening of new hotels. The OS&E Coordinator is tasked with the planning, procurement, tracking, receiving, storage, and distribution of all operational supplies and equipment required for hotel launches. Working closely with project teams, ownership, contractors, designers, procurement, and hotel department leaders, this role ensures that the hotel is fully equipped and operational on opening day. Key responsibilities include budgeting, inventory management, logistics coordination, quality inspections, and assisting with the installation and setup of guest rooms, public spaces, back-of-house areas, and offices. The OS&E Coordinator also supports mock operations, opening readiness, and any necessary special projects to guarantee a smooth hotel launch.
Both roles emphasize teamwork, communication, and commitment to excellence within the hospitality sector. The positions offer opportunities to be part of a company that values ethical business practices, personal growth, and community engagement. Pacific Hospitality Group promotes a culture where employees can thrive and contribute meaningfully to guest satisfaction and company success. Candidates interested in hospitality, customer service, and operational coordination roles will find rewarding career paths within this company, known for its respect for diversity and equal opportunity employer policies.
Pacific Hospitality Group is currently seeking dedicated individuals for two exciting roles within their dynamic hotel and restaurant operations: Server Assistant (Busser) and Operating Supplies & Equipment (OS&E) Coordinator. These positions play integral roles in ensuring guests receive outstanding service and that new hotel openings proceed efficiently and effectively.
The Server Assistant (Busser) position is a vital support role within restaurant operations. This role is responsible for assisting servers by maintaining cleanliness and organization in the dining areas, setting tables properly, and ensuring an efficient and welcoming dining environment for guests. Serving as an essential member of the restaurant team, the Server Assistant contributes directly to creating exceptional guest experiences through timely service and attention to detail. Duties include delivering water, bread, condiments, clearing and resetting tables, supporting food running during busy service times, and maintaining overall cleanliness of the restaurant floor and service stations. This role requires a friendly, professional demeanor and the ability to work collaboratively with servers, hosts, bartenders, kitchen staff, and management. The position demands the ability to work in a fast-paced environment with flexible scheduling that includes evenings, weekends, and holidays. While previous hospitality experience is preferred, it is not mandatory, and food handler certification is required based on local regulations.
Additionally, Pacific Hospitality Group is hiring for the OS&E Coordinator role, which is critical to the successful opening of new hotels. The OS&E Coordinator is tasked with the planning, procurement, tracking, receiving, storage, and distribution of all operational supplies and equipment required for hotel launches. Working closely with project teams, ownership, contractors, designers, procurement, and hotel department leaders, this role ensures that the hotel is fully equipped and operational on opening day. Key responsibilities include budgeting, inventory management, logistics coordination, quality inspections, and assisting with the installation and setup of guest rooms, public spaces, back-of-house areas, and offices. The OS&E Coordinator also supports mock operations, opening readiness, and any necessary special projects to guarantee a smooth hotel launch.
Both roles emphasize teamwork, communication, and commitment to excellence within the hospitality sector. The positions offer opportunities to be part of a company that values ethical business practices, personal growth, and community engagement. Pacific Hospitality Group promotes a culture where employees can thrive and contribute meaningfully to guest satisfaction and company success. Candidates interested in hospitality, customer service, and operational coordination roles will find rewarding career paths within this company, known for its respect for diversity and equal opportunity employer policies.
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent interpersonal and communication skills
- ability to perform physical tasks such as lifting and moving up to 50 pounds
- ability to work flexible hours including evenings, weekends, and holidays
- food handler certification required by local regulations
- strong organizational and multitasking abilities
- attention to detail and commitment to safety and sanitation standards
Job Qualifications
- previous restaurant, hospitality, or customer service experience preferred but not required
- excellent communication and teamwork skills
- ability to work in a fast-paced environment
- ability to work flexible schedules, including evenings, weekends, and holidays
- food handler certification as required by local regulations
Job Duties
- assist servers in providing prompt, attentive, and professional service to guests
- deliver water, bread, condiments, and other items as requested
- respond promptly to guest needs and communicate requests to servers or management
- maintain a positive, friendly, and professional demeanor when interacting with guests
- support overall guest satisfaction by ensuring dining areas remain clean and presentable
- assist with running food as needed
- clear and reset tables quickly and efficiently according to restaurant standards
- remove used dishes, glassware, silverware, and linens from tables throughout service
- maintain cleanliness of dining areas, service stations, and restaurant entrances
- ensure tables, chairs, booths, and surrounding areas are clean and organized
- replenish table settings, napkins, condiments, and service supplies as needed
- assist with maintaining cleanliness of beverage stations and service areas
- assist with restaurant opening, closing, and side work duties
- stock service stations with necessary supplies including glassware, silverware, napkins, and condiments
- polish silverware, glassware, and other service items as assigned
- support food runners and servers during peak service periods
- follow all food safety, sanitation, and workplace safety procedures
- assist with special events, private dining functions, and banquet support when needed
- work collaboratively with hosts, servers, bartenders, kitchen staff, and management
- coordinate all OS&E procurement activities from project initiation through hotel opening
- develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports
- coordinate receiving, warehousing, inventory control, and distribution of all OS&E items
- assist with delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel
- support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments
- assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials
- coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during pre-opening
- work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule
- conduct quality inspections of delivered goods and report damaged, missing, or incorrect items
- maintain accurate inventory records, asset documentation, and storage organization
- monitor purchase orders, invoices, and expenditures to ensure budget compliance
- assist with room and departmental installations, mock operations, and opening readiness activities
- support hotel leadership with special projects and operational tasks necessary to achieve a successful opening
Job Criteria
Experience
No experience required
Job Location
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